Nashville, TN - June 22, 2004 - Nashville-based Equinox Information Systems today announced that Buyers United, Inc., a reseller of telecommunication services based in Bluffdale, Utah, has implemented Protector 10 for fraud protection. Buyers United will use Protector 10 to monitor and identify telecom fraud on both their traditional traffic as well as for voice over IP (VoIP) calls.
Protector 10 provides real-time fraud protection by identifying instances in which a customer's actual usage varies from expected usage in a manner that suggests fraudulent activity. Over the last sixteen years, Protector has helped hundreds of carriers limit losses to fraud using real-time, rules- and profile-based technology to distinguish fraud from honest customer usage.
"Buyers United selected Protector 10 because of its ability to quickly concentrate on suspect and fraudulent activity," noted Linda Huffman, Buyers United's Fraud Director. "Equinox is the industry leader in telecom fraud management software, and we are confident that this new software will significantly protect our customers from fraud."
Commenting on Equinox's deployment process, Buyers' CIO Scott Welch noted "this was one of the easiest system implementations I have ever been a part of."
"We are excited that Buyers United has elected to implement Protector 10," said David West, Equinox Executive Vice President. "Not only is Protector 10 the most cost-effective fraud management system available, it is also a proven application with hundreds of licenses deployed worldwide."
About Buyers United
UCN, a division of Buyers United, Inc. (OTC Bulletin Board: BYRS) is a full service carrier providing a broad range of intelligent network solutions to business customers and contact centers, including long distance, data services and enhanced network services, such as the inContact product, a suite of advanced contact handling and management applications. For more information on the company's products and services visit the UCN web site at http://www.ucn.net.
Founded in 1986, with hundreds of customers worldwide, Equinox Information Systems is a global provider of software solutions for the telecommunications industry. Providing a full range of software applications, which are backed by exceptional customer support, the company offers solutions in areas critical to profitability and network efficiency, including mediation, fraud detection, CDR and switch administration, and network management, as well as custom application development. For more information, visit Equinox at www.equinoxis.com.