Nashville, TN - February 8, 2012 - Nashville-based Equinox Information Systems announced that Cincinnati Bell (NYSE: CBB), one of the nation's most respected and best performing local exchange and wireless providers, has upgraded to the latest version of TeleLink with Network Reporting. The decision to upgrade and expand the system was based on Cincinnati Bell's previous experience with the TeleLink solution. The upgrade includes additional licenses for the system, record enrichment, matching, and delivery to new downstream applications.
"TeleLink is a valuable tool for us, as it allows us to mediate, enrich, and store usage data records so network activity can be analyzed in near real-time," said Roger Werth Director, Voice Core Engineering and Support. "TeleLink gives us critical access to our usage data for reporting and analysis."
TeleLink is a robust, extensible revenue assurance platform that takes raw files and transforms them into actionable records. It does so by performing functions such as auditing, enriching, matching, and delivering usage records to other downstream applications. For Cincinnati Bell, TeleLink is processing usage records from the multiple data sources—including an off-net feed—enriching records, matching records to compile a single, complete record, and then delivering those records downstream for billing and fraud functions. TeleLink also includes a data warehouse that serves as a hub for storing and reporting upon revenue assurance data.
"For carriers like Cincinnati Bell, real-time access to information about their network activity truly is a competitive advantage." explained David West, Equinox Executive Vice President. "Whether it's matching records from multiple sources to compile a complete, actionable record or enriching records for billing or other purposes, TeleLink provides the tools telecom carriers need to promote efficiency and profitability."
About Cincinnati Bell
With headquarters in Cincinnati, Ohio, Cincinnati Bell (NYSE: CBB) provides integrated communications solutions—including local, long distance, data, Internet, entertainment, and wireless services—that keep residential and business customers in Greater Cincinnati and Dayton connected with each other and with the world. In addition, Cincinnati Bell provides best-in-class data center colocation services to enterprise customers in the Midwest and Texas with fully redundant power and cooling solutions. Complementing the colocation products, Cincinnati Bell also offers complex information technology solutions such as managed services and technology staffing. For more information, visit www.cincinnatibell.com.
Founded in 1986, Equinox Information Systems is a global provider of software solutions for hundreds of telecommunications customers worldwide. Providing a full range of software applications, which are backed by exceptional customer support, the company offers solutions in areas critical to profitability and network efficiency, including revenue assurance, fraud management, mediation, network analysis, and custom application development. For more information, visit www.equinoxis.com.