Nashville, TN - August 25, 2004 - Nashville-based Equinox Information Systems today announced that Conversent has licensed TeleLink, a call detail record (CDR) mediation system that filters and converts raw billing records into usable formats.
"We chose Equinox Information Systems' based on their solid telecom experience, flexibility, and price point," said Cliff Canaday, Senior Director of Billing Services at Conversent. "TeleLink will be an integral component of our billing system and will enable us to continue to provide exceptional customer care, while keeping our operational costs at a minimum."
"We are pleased that Conversent chose Equinox to deliver the software they needed to convert AMA records to an EMI format," commented David West, Equinox Executive Vice President. "We look forward to supporting Conversent as their business grows and their needs evolve."
Conversent is a facilities-based communications provider that offers businesses a broad portfolio of voice, data and Internet Services that are bundled to meet the specific needs of each customer. Recognized as one the Northeast's premiere telecommunications providers, Conversent provides its clients innovative and flexible communication solutions backed by a dependable network and a knowledgeable and dedicated customer support staff. Conversent was co-founded in 1998 by cable entrepreneur Robert Fanch and Conversent's president and CEO, Robert Shanahan. More information is available at www.conversent.com.
Founded in 1986, with hundreds of customers worldwide, Equinox Information Systems is a global provider of software solutions for the telecommunications industry. Providing a full range of software applications, which are backed by exceptional customer support, the company offers solutions in areas critical to profitability and network efficiency, including mediation, fraud detection, CDR and switch administration, and network management, as well as custom application development. For more information, visit Equinox at www.equinoxis.com.