Nashville, TN - February 3, 2012 - Tennessee-based Equinox Information Systems reports that Ellijay Telephone Company (ETC), a Georgia-based communications company, has licensed the Collector tool for retrieving call/usage data records from their Lucent 5ESS switch. Equinox's Collector product is a reliable mediation tool that establishes connectivity with one or more switches and collects call records as they are created. Once it collects CDR files, it moves them to a designated network device or location. From there, service providers can use CDRs in the process of fraud detection, billing, traffic analysis, CABS reconciliation, and many other functions.
"ETC serves the communities in which we live. ETC employees are involved in many local civic, church, and school activities," explained Casey Loudermilk, Network Specialist with Ellijay Telephone Company. "Equinox provided us with the same excellent support throughout the sales and installation process that we strive to give our own customers."
The Collector solution has been in production for well over 20 years and interfaces with multiple switch types using standard protocols (such as X.25 and TCP/IP). Collector provides data verification, real-time monitoring, and auditing of the files it collects. Collector functions in a standalone manner but is also designed to work in concert with both the TeleLink and Protector products offered by Equinox.
"Providing the communications industry with affordable, reliable solutions targeted at specific business issues has been a hallmark of Equinox since our founding in 1986," said David Ledbetter, National Sales Director for Equinox. "We are pleased to meet ETC's mediation needs with our Collector solution."
ETC is a locally owned communications company serving North Georgia and the Copper Basin area. ETC prides itself on providing its customers with state-of-the-art technology and friendly, down-home service. ETC offers a complete range of residential services, including broadband Internet; cable services (local, HDTV, DVR rental, video on demand, PPV, and more); local and long distance telephone service; wireless and hardwired computer networks/services, security, medical alert, and surveillance systems; web hosting, and home theater/entertainment installation. For further details, visit http://www.northganow.com.
Founded in 1986, Equinox Information Systems is a global provider of software solutions for hundreds of telecommunications customers worldwide. Providing a full range of software applications, which are backed by exceptional customer support, the company offers solutions in areas critical to profitability and network efficiency, including revenue assurance, fraud management, mediation, network analysis, and custom application development. For more information, visit www.equinoxis.com.