Nashville, TN February 17, 2015 — Nashville-based Equinox Information Systems announced that Grid4 Communications has licensed and installed the Protector fraud management system (FMS) to help defend against the negative impacts of international revenue share fraud. Currently processing hundreds of millions of call records per day, Protector is an automated fraud management system (FMS) that provides real-time fraud protection by monitoring records for events outside acceptable usage thresholds based on a company’s specific customers and types of calls. Grid4 Communications, Inc. is an award-winning facilities-based communications carrier headquartered in Troy, MI.
Protector, the most installed fraud management system in the U.S., is a comprehensive, scalable solution that distinguishes communications fraud from legitimate customer usage to help combat even the newest fraud schemes. Protector has well earned its reputation by saving carriers hundreds of millions of dollars annually in fraud losses.
“Grid4 consistently delivers smarter solutions, unmatched value, reliability, and a world-class customer experience that exceeds expectations,” explained Bryan Culver who is the Senior Director Information Systems for Grid4. “An important factor in providing exceptional customer service is appropriate fraud mitigation. Protector’s automated tools give us a decided advantage in the fraud management arena.”
According to Equinox Executive Vice President, David West, “Grid4 put Protector to the test and found it to be the best system for quickly and cost-effectively identifying fraud, both now and as the fraud landscape continues to evolve. We proudly welcome Grid4 as an Equinox customer and look forward to working with them for years to come.”
About Grid4 Communications
Grid4 Communications, Inc. is a leading facilities-based communications carrier headquartered in Troy, Michigan. Grid4 provides reliable IP communication services that are cost effective, enhance productivity and allow for future business growth. Grid4’s SmartCOMMTM suite of services include IP voice, high speed Internet access, managed IP technology, security solutions and advanced data networking for multi-location businesses. For more information, visit www.grid4.com.
Since 1986, Equinox Information Systems has helped customers in the global telecommunication industry stop fraud, mediate usage data, manage expense, and optimize revenue. Today, Equinox offers a full range of business assurance solutions that target critical profitability and network efficiency challenges, including data mediation, fraud management, revenue/expense management, routing assurance, usage analytics, network analysis, and custom development applications. Their Protector solution leads the industry in providing affordable and reliable fraud management. To learn more about the company’s products and services, visit www.equinoxis.com.