Nashville, TN - December 1, 2008 - Equinox Information Systems, a leading provider of fraud management, mediation and network analysis software solutions for telecommunications carriers, today announced the immediate general availability of TeleLink 5, a comprehensive mediation and revenue assurance platform. Building upon a solution with a demonstrated track record of success at more than 25 customer sites worldwide, the latest release of TeleLink includes significant functional and performance enhancements designed to deliver even greater returns.
TeleLink 5 features a compendium of powerful tools that allow carriers to perform a wide range of business-critical mediation, reporting, and revenue assurance activities, enabling them to process usage data in any format and link with any number of additional data sets to filter, enrich, correlate, and analyze the information that directly impacts the top-line and the bottom-line.
ANI Networks, a facilities-based communications company servicing the wholesale long distance and voice market and a long-time Equinox customer, explains why they chose the TeleLink platform. "After reviewing our software infrastructure options, it became clear that no other telecom software vendor could match Equinox Information Systems in terms of providing a comprehensive solution at a reasonable price point," said George Cisler, Vice-President of Network Services for ANI Networks. "In addition, Equinox's willingness to customize their software to meet our precise needs was another key factor in the decision-making process."
TeleLink consists of mediation, query tools, network reporting and network analysis modules that can be deployed based on each customer's specific needs. Operators using TeleLink are able to maximize profits and network efficiency with automated mediation of usage data for billing, CABS, and other downstream processes; automated report generation, linking usage with billing, rating, routing, and jurisdiction data; switch-statistic reporting and a host of new product features such as:
Sovernet Communications, another long-term Equinox customer that provides Internet and telecom services to residential and business customers throughout New England, relies on TeleLink's mediation and query tools as integral elements of its back office operations. "We needed to manage usage records from our Siemens EWSD and MetaSwitch, as well as usage from Global Crossing, Verizon, and MCI," said Brandon Peyton, Director of Operations at Sovernet Communications. "Equinox software integrates with all of these to provide us with a real-time dashboard of our worldwide usage traffic."
Equinox serves many domestic and international customers such as TeleBermuda and TeleBarbados and many of the company's customers have been repeat purchases for more than a decade. Twenty-two years experience in mediation and revenue assurance has helped Equinox relieve pain points in areas vital to network efficiency and corporate profitability, which in turn has created intense customer loyalty.
"In recent years, many Tier 2 and smaller carriers have come to Equinox looking for solutions to turn the constant flood of heterogeneous information they receive into meaningful, normalized data sets to illuminate potential gaps, inconsistencies, and billing and network performance anomalies," said David West, Executive Vice President of Equinox. "With TeleLink 5 this is now possible, allowing operators around the world to reduce operational expenses while empowering them to recover lost revenue, without the complexity and cost of solutions other vendors market to Tier 1 carriers."
For more information about TeleLink 5 or Equinox's suite of fraud management, mediation, and network analysis software solutions, please visit www.equinoxis.com, or contact sales at (800) 544-8874.
Founded in 1986, with hundreds of customers worldwide, Equinox Information Systems is a global provider of software solutions for the telecommunications industry. Providing a full range of software applications, which are backed by exceptional customer support, the company offers solutions in areas critical to profitability and network efficiency, including revenue assurance, fraud management, mediation, network analysis, and custom application development. For more information, visit Equinox at www.equinoxis.com.