Login   |   Contact Us   |   blogicon

Home / Our News & Events / News / First Communications Continues To Rely On Equinox For Business Assurance Solution

First Communications Continues To Rely On Equinox For Business Assurance Solution

Company Extends TeleLink Licensing

(NASHVILLE, TN) March 30, 2017 — Global telecom solutions supplier Equinox Information Systems announced today that First Communications, a leading provider of data networking, cloud, and managed services, has expanded their licensing of the TeleLink mediation and reporting platform.

Based in the Midwest, First Communications first became acquainted with Equinox in 1998 when they deployed the Collector and Manager solutions for CDR collection and reporting. Then in 2012, First Communications selected the TeleLink platform to mediate usage records from multiple data sources, compiling them into a single, complete record for delivery to their billing system vendor. To keep pace with the company’s growing network, First Communications recently expanded their TeleLink license to mediate records from multiple new switches. First Communications also sought Equinox’s help on an initiative that included installing the Protector fraud management system (FMS) in 2015.

“TeleLink continues to provide tremendous value by automatically mediating different record formats from many switches in an efficient and cost-effective manner,” explained Mike Leedy, First Communications’ Vice President of Billing. “Our experience with their support team made Equinox the clear choice for this most recent project.”

Currently supporting nearly 315 formats, TeleLink’s robust mediation capabilities compile and convert usage records from multiple network points into the required format for other operational support systems, including third-party or in-house billing systems. Additionally, its powerful search and reporting tools offer unparalleled access to the data it captures and stores, providing carriers with the basis for many revenue assurance and cost management initiatives.

Equinox Executive Vice President, David West, had this to say, “First Communications is a great example of the long-standing relationships we work so hard to cultivate in this industry. It’s been a pleasure to supply First Communications with business assurance solutions as their network has continued to grow these past 19 years.”

About First Communications

First Communications is a leading technology solutions provider in the Midwestern United States. Founded in 1998, First Communications has built a highly scalable telecommunications platform, infrastructure, and support system, which represents a combination of world-class technology and cutting-edge product offerings. It provides communications services, including bandwidth connectivity, managed services, colocation, and cloud services, to small, medium, and enterprise sized businesses throughout the United States. For more information, please visit www.firstcomm.com/.

About Equinox Information Systems

Since 1986, Equinox has helped telecommunication companies around the globe stop fraud, mediate usage data, manage expense, and optimize revenue. The company’s data mediation, fraud management, revenue/expense management, routing assurance, usage analytics, network analysis, and custom application development solutions are currently deployed in virtually every sector of the telecom industry, including cable/MSOs, wireless, wireline, rural independent, CLEC, UCaaS/hosted VoIP, wholesale, and conference calling providers. To learn more about Equinox’s solutions and the people who power them, visit www.equinoxis.com.