Login   |   Contact Us   |   blogicon

Home / Our News & Events / News / Genesis Telecommunications Group De...

Genesis Telecommunications Group Deploys Equinox Software Application to Improve Billing and Customer Service

EXTRACTCDR CONVERTS TELEPHONE SWITCH DATA INTO USER-FRIENDLY FORMATS

Nashville, TN - February 11, 2003 - Nashville-based Equinox Information Systems today announced that Genesis Telecommunications Group (GTG), a wholesale carrier that provides competitively priced, Tier 1 quality direct routes, has licensed ExtractCDR to filter and convert raw switch data and billing records into usable formats.

"We chose to implement ExtractCDR because it is a low-cost, user-friendly system that will grow as we grow," explained Sharon Murphy, VP of Sales for Genesis Telecommunications Group. "Based on our initial evaluation, we expect ExtractCDR to improve our billing and customer service. That was a major factor in the decision to work with Equinox."

ExtractCDR allows carriers to effectively mediate their call detail and billing records (CDRs) amidst the constantly changing nature of downstream systems. The software transforms raw switch data and billing records into usable formats by preparing CDR data for export into most billing systems as well as leading spreadsheet and database applications.

"We are pleased to provide a software application that will support GTG's expansion of telecommunications service offerings," stated David West, Equinox Executive Vice President. "Carriers like GTG need an integrated, flexible system that can adapt and grow to support numerous management systems and varying data formats. ExtractCDR is a scalable application that will grow with GTG."

About Genesis Telecommunications Group
Based in Cheshire, Connecticut, Genesis Telecommunications Group is a wholesale carrier committed to providing customers with competitively priced, Tier 1 quality direct routes. GTG offers stable, long term, quality routes. GTG also offers co-location services at their switch site at 90 Broad Street in New York. For more information, visit GTG at www.genesistelecomgroup.com.

About Equinox
Founded in 1986, with hundreds of customers worldwide, Equinox Information Systems is a global provider of software solutions for the telecommunications industry. Providing a full range of software applications, which are backed by exceptional customer support, the company offers solutions in areas critical to profitability and network efficiency, including mediation, fraud detection, CDR and switch administration, and network management, as well as custom application development. For more information, visit Equinox at www.equinoxis.com.