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iiNet Selects Time-Tested Fraud Management Solution


Nashville, TN - May 7, 2014 - Nashville-based Equinox Information Systems announced that iiNet, the second largest DSL internet service provider in Australia, has licensed the Protector fraud management solution. Fraud continues to be an enormous drain on the telecommunications industry, both in terms of financial losses and resource hours that must be devoted to combatting the ever-changing schemes fraudsters use to gain unauthorized access. Because of fraud’s direct effect on revenue, fraud management is an essential component of a service provider’s business strategy. Protector is widely recognized as the industry’s most reliable and affordable tool for defending against telecommunications fraud.

“Our vision is to lead the market with technologically superior products, while providing award-winning service for every single customer,” stated Kai Frost, Senior Voice Engineer at iiNet. “Having Protector in place further contributes to our efforts toward this vision—it allows us to spot fraud proactively, protecting our customers from fraud and its negative effects.”

Protector is an automated fraud management solution that currently processes hundreds of millions of call records per day for its customers. Protector provides a proactive approach to distinguishing communications fraud from legitimate usage to help combat even the newest fraud schemes. Rather than hardcoding or targeting a specific fraud type or method, Protector employs dynamic usage profiling and other proprietary monitoring metrics to identify suspicious activity regardless of the manner in which unauthorized access was gained. Protector instantly notifies analysts when suspicious activity occurs and uses a weighted scoring algorithm to determine the fraud risk of each violation. Protector also includes integrated case management tools to aid in investigation of suspicious events.

“Equinox was able to demonstrate why using a time-tested (over 24 years on the market), market-proven (hundreds of installations worldwide) application for fraud management is more effective than in-house developed fraud solutions. The creative thinkers and technology advocates at iiNet, such as Kai Frost, quickly realized the speedy and imminent return on investment they would achieve by deploying Protector,” explained David West, Executive Vice President for Equinox Information Systems. “We are proud to add iiNet to our growing list of international Protector customers.”

About iiNet
iiNet is Australia's second largest DSL Internet Service Provider (ISP) and the leading challenger in the telecommunications market. They employ more than 2000 employees across four countries and support over 1.7 million broadband, telephony, and Internet Protocol TV (IPTV) services nationwide. iiNet is a publicly listed company who maintains their own super-fast broadband network. iiNet’s vision is to lead the market on products that harness the potential of the Internet and differentiate with award-winning customer service. Much has changed since iiNet was founded in a suburban garage back in 1993, and the broadband landscape continues to evolve. However, iiNet’s passion for the transformative benefits of the Internet and their commitment to helping Australians connect better remain unchanged. For more information, please visit http://www.iinet.net.

About Equinox
Equinox Information Systems offers a full range of business assurance solutions for the telecommunications industry and has served hundreds of customers worldwide since 1986. In that time, Protector has earned a reputation as the most reliable and affordable fraud management system on the market by saving carriers hundreds of millions of dollars in fraud losses. Providing a full range of software applications, which are backed by exceptional customer support, the company offers solutions in areas critical to profitability and network efficiency, including revenue assurance, fraud management, mediation, network analysis, and custom application development. For more information about the company, its products, and staff, visit www.equinoxis.com.