Nashville, TN - January 23, 2012 - Nashville-based Equinox Information Systems reports that OTT Communications, a premier telecommunications and Internet provider based in Maine, implemented the Equinox Protector Fraud Management System after having successfully used TeleLink—the company's mediation and analytics platform—since 2008. Based on their relationship and experience with Equinox, OTT turned to them for a fraud management solution.
Protector provides real-time telecom fraud detection by identifying instances in which a customer's actual usage varies from expected usage in a manner that suggests fraudulent activity. TeleLink facilitates the delivery of call records by filtering and converting data to the appropriate formats for billing and operational support systems (B/OSS), and it provides sophisticated usage analytics. Both applications integrate with most switch types, including GenBand C3 and M6 switches, which are used by OTT Communications.
"Both TeleLink and Protector play a key role in the operations of our network," said Carol Grover, Director of Billing & Revenue Assurance at OTT Communications. "Our experience implementing TeleLink, coupled with the fact that Protector has saved carriers millions of dollars in fraud losses over the last twenty-five years, made Equinox the clear choice as our partner for fraud management."
"Equinox Information Systems appreciates the continued opportunity to work with OTT Communications. We value the relationship we established with OTT Communications through our TeleLink solution and anticipate working with them for many more years," explained David Ledbetter, National Sales Director at Equinox.
About OTT Communications
OTT Communications is a premier telecommunications and Internet provider dedicated to its customers, employees, and the communities it serves. The company offers leading-edge technologies that deliver reliable connectivity and outstanding customer experiences. OTT Communications was launched following the merger of Mid-Maine Communications and Pine Tree Networks in 2010. Based in Maine, the company has operated out of its Maine headquarters for 110 years. It also has operations in Alabama, West Virginia, Massachusetts, New Hampshire, and now Vermont, providing residential and business services across those markets. For more information, visit www.ottcommunications.com.
Founded in 1986, Equinox Information Systems is a global provider of software solutions for hundreds of telecommunications customers worldwide. Providing a full range of software applications, which are backed by exceptional customer support, the company offers solutions in areas critical to profitability and network efficiency, including revenue assurance, fraud management, mediation, network analysis, and custom application development. For more information, visit www.equinoxis.com.