Nashville, TN - December 21, 2010 - Nashville-based Equinox Information Systems today announced that Sovernet Communications, a provider of Internet and telecommunication services to residential and business customers throughout Northern New England, has upgraded to TeleLink 5.
In 2006 Sovernet Communications selected the TeleLink mediation system to automate its usage record transmission process. As a testimony to the reliability and quality of TeleLink, Sovernet has elected to upgrade to TeleLink 5. Equinox provided Sovernet with Rate Management and Vendor Invoice Reconciliation functionality. TeleLink 5 supports importing rates from multiple carriers and identifying calls where the rate applied by the carrier differs from the rate calculated by TeleLink. In addition to these two major enhancements, TeleLink 5 also provides the new features and benefits including two new CDR search utilities and streamlined reporting.
“The Equinox software facilitates carrier invoice reconciliation and ensures accurate call detail records,” explained Stu Livolsi, Director of Billing and Carrier Relations for Sovernet Communications. “The customer support for this product has been excellent, and we are confident that the TeleLink investment will pay for itself over time.”
“We enjoy a great working relationship with Sovernet and look forward to continuing to support them with sophisticated software systems,” said David West, Executive Vice President for Equinox.
About Sovernet Communications
Celebrating its 15th anniversary, Sovernet Communications provides reliable Internet and telecommunication services to residential and business customers throughout Northern New England. The Vermont company is headquartered in Bellows Falls, with facilities in Burlington and Winooski. Sovernet is committed to delivering superior customer care and total customer satisfaction, while actively supporting its local communities. For more information, please visit www.sover.net.
Founded in 1986, with hundreds of customers worldwide, Equinox Information Systems is a global provider of software solutions for the telecommunications industry. Providing a full range of software applications, which are backed by exceptional customer support, the company offers solutions in areas critical to profitability and network efficiency, including revenue assurance, fraud management, mediation, network analysis, and custom application development. For more information, visit Equinox at www.equinoxis.com.