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TDS Telecom Taps Equinox For Automated Solution


Nashville, TN April 10, 2015 — Nashville-based Equinox Information Systems announced that TDS Telecom, the 7th largest local exchange telephone company in the U.S., has implemented the Protector fraud management system (FMS). Currently processing hundreds of millions of call records per day for its customers around the globe, Protector is widely recognized as the industry’s most reliable and affordable tool for combatting telecommunications fraud. TDS Telecom licensed this Equinox solution in 2014 after evaluating the automated FMS’s capabilities.

Protector provides real-time fraud protection by separating legitimate customer usage from fraudulent events. Protector instantly notifies analysts when suspicious activity occurs, with higher risk incidents triggering more frequent alerts, including escalation alerts when warranted. Because Protector employs dynamic usage profiling and proprietary monitoring metrics to identify suspicious activity, it detects all types of fraud—even the newest schemes—across all customer bases and call types.

“TDS Telecom provides leading edge business technology solutions for businesses across the U.S.,” explained Nichole Schneeberger, who is the Commercial Product Manager at TDS Telecom. “Protecting our network and our customers is a top priority for TDS Telecom. Protector is an important component in our overall strategy to do just that.”

“We are pleased to provide TDS Telecom with a world-class, market-proven solution,” noted David West, Executive Vice President for Equinox Information Systems. “Having TDS Telecom rely on Equinox as their FMS vendor further strengthens Protector’s position as an industry-leading solution.”

About TDS Telecom
TDS Telecom is a wholly owned subsidiary of TDS. TDS Telecom provides 1.1 million connections to high-speed Internet, phone, and TV entertainment services to customers in more than a hundred rural, suburban, and metropolitan communities. TDS Telecom offers businesses the latest communications solutions, including: VoIP (managed IP Hosted) phone service, dedicated high-speed Internet and hosted-managed services. Visit tdstelecom.com or tdsbusiness.com.

TDS Telecom, headquartered in Madison, Wis., operates OneNeck® IT Solutions LLC, TDS Baja Broadband LLC, and BendBroadband. Combined, the company employs nearly 3,300 people.

Telephone and Data Systems, Inc. [NYSE: TDS], a Fortune 1000™ company, provides wireless; cable and wireline broadband, TV and voice; and hosted and managed services to approximately 5.9 million customers nationwide through its subsidiaries TDS Telecom and U.S. Cellular®. Founded in 1969 and headquartered in Chicago, TDS employs 10,400 people. Visit tdsinc.com.

About Equinox Information Systems
Since 1986, Equinox has helped telecommunication customers around the globe protect and optimize revenue. During that time, Protector has well earned its reputation as the most reliable and affordable FMS on the market, saving carriers hundreds of millions of dollars in fraud losses annually. Besides fraud management, Equinox also offers solutions in areas critical to profitability and network efficiency, including data mediation, usage analytics, network analysis, revenue/expense management routing assurance, and custom application development. To learn more about the company, its products, and its staff, visit www.equinoxis.com.