Nashville, TN - April 4, 2013 - Nashville-based Equinox Information Systems announced that Wireless Maritime Services (WMS), the world leader in providing cellular voice and data services on ships at sea, has licensed Equinox's TeleLink network reporting and usage analytics system. WMS, who provides a suite of at-sea wireless communication services for passengers and crews of ferry lines and cruise ships, plans to use TeleLink for engineering and traffic analysis, as well as reporting on two wireless switching platforms.
TeleLink is a comprehensive and powerful mediation system for transforming data into the formats and views needed for daily operations and analysis. TeleLink includes a full array of tools for reporting and filtering data, creating a real-time usage data warehouse, and optimizing networks. TeleLink's robust reporting capabilities allow WMS to access statistical analysis and usage reports for the GSM and CDMA wireless switching platforms used by their cruise line customers.
"TeleLink gives us the data that we need to analyze at-sea wireless traffic and calls," explained Mohan Prabhu, Network Engineer for Wireless Maritime Services. "One of the main factors in selecting this solution from Equinox is its ability to help us identify failed calls, short duration calls, call completion percentages, and call detail based on dialed destinations."
"Equinox leads the market in analytics and business assurance solutions for the telecom industry," said David West, Executive Vice President for Equinox. "Providing access to detailed usage data in a useable format is one of our core competencies. We are pleased to help WMS gain increased insight into their customer activity, traffic pattern, and network usage."
About Wireless Maritime Services
Wireless Maritime Services (WMS) is the world leader in providing maritime cellular phone service to the cruise line and ferry industry. With service onboard 140 ships around the globe, the company specializes in mobile phone communications at sea, including voice, text messaging, email, and web browsing for passengers and crew. WMS technology allows seafaring passengers and crew to stay in touch with friends, family, or business while at sea. For more information, visit www.wmsatsea.com.
Founded in 1986, Equinox Information Systems is a global provider of software solutions for hundreds of telecommunications customers worldwide. Providing a full range of software applications, which are backed by exceptional customer support, the company offers solutions in areas critical to profitability and network efficiency, including revenue assurance, fraud management, mediation, network analysis, and custom application development. For more information, visit www.equinoxis.com.