Equinox 13 with ClearIO is a unified platform with Clarity as the AI engine at its core, purpose-built modules for fraud management and usage mediation, and a growing set of capabilities designed to help carriers get more from their networks.
ClearIO is the foundation — included with every Equinox 13 deployment. Protector and TeleLink are purpose-built modules that run on top of it, each with their own capabilities. Start with what you need today and expand as your network evolves.
Connect your existing infrastructure — no rip-and-replace required.
AI-native intelligence running across every module — surfacing insights and automating workflows from data your systems already generate.
Prioritized suggestions and dashboards surface exactly what needs attention — no noise, no spreadsheets — while automated actions handle routine tasks and keep your team informed every step of the way.
ClearIO is the AI-native platform built into every Equinox 13 deployment. Protector and TeleLink are modules you add based on what your network needs. Each module — and ClearIO itself — includes capabilities you can explore below.
ClearIO is the AI-native platform at the core of Equinox 13 — it works across every module, turning the data your systems already generate into automated workflows, proactive alerts, and prioritized actions your team can act on immediately.
Explore ClearIO in detail ↓The industry's most widely deployed telecom fraud management system. Includes VoIP/TDM monitoring for wireline carriers and MVNO monitoring for wireless operators — each a distinct capability within the Protector module.
Explore Protector in detail ↓CDR collection, normalization, and usage intelligence. TeleLink includes Usage Analytics and offers Mediation and Routing Assurance as additional capabilities — processing billions of call records with precision.
Explore TeleLink in detail ↓ClearIO connects to your provisioning, billing, switch, and network systems — and works across Protector and TeleLink data too — continuously analyzing everything together rather than in silos. It detects patterns and anomalies that no single system can see on its own, scores them by revenue impact, and routes prioritized actions to your team automatically. No manual queries. No spreadsheets. No waiting for someone to notice a problem.
ClearIO doesn't start from a blank model. It draws on four decades of real telecom data — fraud patterns, billing anomalies, inventory discrepancies — to deliver intelligence that a general-purpose AI never could.
DID Audit and Collector are available now. Additional capabilities are in active development.
Provisioning systems, billing platforms, switches, and DID providers rarely agree on what numbers are in service and what should be billed. Every discrepancy is money you're either not collecting or paying for services you shouldn't. DID Audit continuously maps what you have against what you're paying and billing — using AI to surface mismatches automatically so your team resolves revenue leaks in hours, not the next audit cycle.
Every ClearIO capability starts with clean, current data. But getting that data out of billing platforms, switches, provisioning systems, and carrier APIs — without manual exports or stale feeds — is the real problem. Collector solves it with a fleet of purpose-built adapters that stream a continuous, normalized flow of operational data into ClearIO, so every analysis runs on operational truth rather than last week's snapshot.
When your provisioning system, billing platform, switch, and DID provider don't agree on what numbers you own — and what you're charging for — you lose money. DID Audit uses AI to surface mismatches, orphaned numbers, and billing gaps automatically and continuously.
A fleet of purpose-built adapters that connect to the systems you already run — billing platforms, switches, provisioning systems, carrier APIs — and stream a continuous, normalized flow of operational data into ClearIO. No manual exports. No stale feeds. No duct-taped integrations.
For over 30 years, Protector has been the fraud detection engine of choice for carriers of every size — built on real-time intelligence that gets smarter every day from the data flowing through your network.
Every change to your network — new interconnects, MVNO arrangements, cloud infrastructure — opens new exposure. Most detection tools tell you what happened after the fact. Protector identifies active fraud patterns and can take action without waiting for human review — blocking, rerouting, alerting — without a person in the loop. For carriers where the gap between detection and response determines how much ends up on the bottom line, that distinction is the point.
Fraud detection and mitigation across VoIP and TDM environments. Protector uses dynamic profiling and configurable rules to monitor call patterns continuously, and cuts off fraudulent traffic automatically before losses mount.
Built for MVNOs with visibility into voice, messaging, and data events — with the ability to detect anomalies, enforce usage thresholds, and respond in real time.
Detailed usage data is the lifeblood of any carrier's business. TeleLink processes usage records from any source, normalizes them, and enriches them with LERG, TPM, and other industry and user-specific data sets — transforming raw records into the intelligence your team needs to act on customer activity, traffic patterns, and network utilization.
Your network produces more usage data than any team can analyze manually. TeleLink's analytics layer surfaces what matters — traffic trends, revenue-per-route performance, anomalies, early signals — without requiring your team to understand the intricacies of every record type or build complex reports to get to a basic answer. The insight is there. It shouldn't take an expert to surface it. Automated response to those signals is on the roadmap.
Most carriers are running usage processing workflows that were built to solve a specific problem at a specific time. They worked. But networks change, data sources multiply, and the workflow nobody fully understands anymore quietly starts producing records the billing system can't trust. TeleLink replaces that brittleness with a fully automated mediation layer that normalizes usage data from any source — wireless, MVNO, wireline — and delivers clean, auditable records downstream.
Routing costs drift. Rates that were competitive at negotiation don't stay that way, traffic doesn't always take the cheapest path, and when your interconnect bill doesn't match expectations, you need data to dispute it. TeleLink monitors actual routing behavior against contracted rates and expected performance — flagging where costs are running high, where routes are underperforming, and where it's worth your time to push back. Automated intervention capabilities are in development.
Turn usage data into actionable intelligence. Correlate and report on records by jurisdiction, trunk group, time span, and more — giving your team immediate visibility into customer activity, traffic patterns, and network utilization.
The difference between raw data and mediated data is the difference between potential and actual revenue. TeleLink collects CDRs from multiple sources and formats, transforms and enriches them for billing, reporting, and downstream systems — with full audit trail across every record.
Apply buy and sell rates to network events to validate invoices, generate least cost route guides, and analyze what suboptimal routing is actually costing you — on a call-by-call basis if needed.
Equinox 13 works alongside your existing systems — ingesting data from your network, acting on your switches, and feeding results to your billing platforms.
Connects to your switching infrastructure for automated Protector actions like line disabling
Delivers processed data directly to your billing environment
400+ formats — CDRs, VoIP, TDM, wireless, NRTRDE. If your network produces it, Equinox can process it.
Running on AWS, Azure, GCP, and on-premise environments
When your contract renews, you move to Equinox 13 — the same platform you rely on today, with ClearIO intelligence built in. Everything you currently have comes with you. What you don't have today is available as an additional capability.
Your account team will have an honest conversation about what makes sense for your network.
Talk to Your Account Team →Tell us about your network and what's keeping you up at night. We'll show you exactly which capabilities make the most sense — no high-pressure pitch, just an honest conversation.