NASHVILLE, TN — September 19, 2006 — Equinox Information Systems announced that Sierra Tel Communications Group, a California communications provider, has deployed the ShowCDR software system. The implementation enables real-time access to usage records for trouble reporting, fraud investigation, traffic analysis, and customer support functions.
Norma Burnett, Central Office Switching Supervisor at Sierra Tel, expressed satisfaction with the software: "We view ShowCDR as a complementary software application, and we are particularly excited about its ability to generate custom reports on demand."
ShowCDR functions as a user-friendly desktop application enabling non-technical personnel to search switch usage data with real-time reporting capabilities. This functionality supports communication providers requiring immediate access to network management reports.
David West, Executive Vice President for Equinox, commented: "ShowCDR will save Sierra Tel a tremendous amount of time because the software eliminates the need for manual switch-based searches."
About Sierra Tel Communications Group
Operating since 1895, Sierra Tel Communications Group is headquartered in Oakhurst, California, and serves California's Central Sierra region across 840 square miles. The company maintains a 100% digital, fiber optic network infrastructure.
About Equinox Information Systems
Founded in 1986, Equinox Information Systems provides telecommunications software globally, specializing in mediation, revenue assurance, fraud management, network analysis, routing assurance, and custom development. To learn more, visit equinoxis.com or call (615) 612-1200.