NASHVILLE, TN — February 12, 2016 — Equinox Information Systems announced today that Frontier Communications has expanded their Equinox deployment to include the TeleLink mediation and usage analytics platform as well as the Protector Case Manager Portal (CMP). Frontier Communications is one of the largest providers of communications services to rural areas and small and medium-sized towns and cities in the United States.
Frontier is a long-standing Protector customer, having been among the early adopters of the Case Manager Portal alongside Consolidated Communications, Windstream, and FairPoint. The expansion of their deployment to include TeleLink gives Frontier a comprehensive Equinox platform — combining real-time fraud detection, systematic case management, and deep usage analytics in a single integrated environment.
TeleLink's carrier-grade mediation capabilities and usage analytics complement Protector's fraud management functions by providing Frontier with detailed visibility into network call patterns — supporting both fraud investigation and broader operational intelligence requirements across their extensive network footprint.
About Equinox Information Systems
Since 1986, Equinox has helped telecommunication customers around the globe protect and optimize revenue. Protector has well earned its reputation as the most reliable and affordable FMS on the market, saving carriers hundreds of millions of dollars in fraud losses annually. To learn more, visit equinoxis.com or call (615) 612-1200.