Equinox Supplies Solution for New Horizon Communications
Company Relies on Protector for Fraud Management
(NASHVILLE, TN) February 8, 2018—Leading business assurance solutions provider Equinox Information Systems is pleased to supply New Horizon Communications (NHC), one of the nation's leading telecommunications companies, with a fraud management solution (FMS). As the most installed FMS in the U.S., the Protector system is widely recognized as the industry's most reliable and affordable tool for combatting telecommunications fraud. New Horizon Communications is an approved, regulated public utility offering a full range of telecom services nationally, including basic phone service, high speed data, internet, hosted VoIP, SIP trunking, and network equipment and hardware. Last year, NHC identified Equinox as the frontrunner for this project and rolled out Protector to monitor their Metaswitch traffic.
Eric Anderson, Vice President of Technology at New Horizon Communications, stated: "Offering exceptional customer service is key to our position as one of the country's leading telecommunications companies."
Currently processing hundreds of millions of call records per day, Protector provides real-time fraud protection globally. The automated system instantly notifies analysts of suspicious activity, with higher-risk incidents triggering escalated alerts and automatic blocking capabilities when needed. The FMS integrates browser-based case management tools for investigation and incident resolution.
David West, Equinox EVP, noted the company's confidence in supporting New Horizon Communications through their partnership.
About New Horizon Communications
New Horizon Communications operates as a telecommunications leader serving business customers for over 15 years as a fully-certified, regulated telephone utility in 48 states plus DC.
About Equinox Information Systems
Since 1986, Equinox has provided telecommunications customers globally with revenue protection and optimization solutions including fraud management, data mediation, usage analytics, and custom development services.