Equinox Information Systems, a leading provider of telecom fraud management solutions, announced details for their 23rd annual Protector User Group Meeting. The educational conference was reformatted to occur online on October 5–6 rather than as an in-person event in Nashville.
Chris Lowe, Director of Equinox Support, expressed the company's perspective: "We're so grateful for all the customers who reached out and thanked us for offering an option that allowed them to participate." He emphasized that the venue change would not diminish the meeting's value to their service and support efforts.
The event will feature best practice recommendations, training sessions, new support tutorials, and demonstrations of the latest features in Protector, the company's fraud management system. A "Protector 101" introductory webinar will be offered on September 21 to prepare attendees and increase educational value.
The user group attracts fraud analysts, prevention experts, NOC staff, engineers, and billing specialists across telecommunications sectors. Registration opened at no cost for members of the Equinox community.
Protector processes one billion call records daily for global customers and provides immediate alerts about unwanted activity. The system offers customizable monitoring metrics to detect various fraud schemes and has saved carriers hundreds of millions of dollars in fraud losses annually.
Equinox Information Systems, founded in 1986 and based in Nashville, serves telecom companies worldwide with solutions including mediation, usage analytics, and revenue management across all industry sectors.