NASHVILLE, TN — September 5, 2003 — Nashville-based Equinox Information Systems announced that NewSouth Communications, a leading Internet and voice services company, upgraded to Protector 10 telecom fraud management software. NewSouth also acquired additional licenses for six more call detail record data sources, positioning the company as a leader in fraud management across its telecommunications network.
Protector 10 identifies instances where customer usage varies from expected patterns, indicating potential fraudulent activity. The system enables NewSouth to detect suspicious network activity quickly and halt fraud in progress.
"Protector has proven very successful in alerting NewSouth of potential cases" of telecom fraud, noted Mark Pfeiler, NewSouth's Network Operations Center Director. The upgrade's "new, more robust features will provide yet another level of security for fraud monitoring and case management."
David West, Equinox Executive Vice President, stated: "Protector 10 will be a great asset to NewSouth as they continue to grow."
About Equinox Information Systems
Founded in 1986, Equinox Information Systems provides software solutions for telecommunications, including mediation, fraud detection, CDR administration, and network management applications. For details, visit equinoxis.com or call (615) 612-1200.