NASHVILLE, TN — September 5, 2003 — Nashville-based Equinox Information Systems announced that NewSouth Communications, a leading Internet and voice services company, has upgraded to Protector 10 telecom fraud management software. NewSouth also acquired additional Protector 10 licenses for six more call detail record data sources, positioning the company as a leader in fraud management across its entire telecommunications network.
The Protector 10 anti-fraud software delivers real-time fraud protection by identifying when customer usage varies from expected patterns, indicating possible fraudulent activity. This enables NewSouth Communications to detect suspicious network activity quickly and halt ongoing fraud.
Mark Pfeiler, NewSouth's Network Operations Center Director, stated: "Protector has proven very successful in alerting NewSouth of potential cases of telecom fraud." He added that the upgrade's robust features would enhance security for fraud monitoring and case management.
David West, Equinox Executive Vice President, remarked: "Protector 10 will be a great asset to NewSouth as they continue to grow." He noted the company's commitment to protecting networks from fraudulent activity.
About NewSouth Communications
NewSouth Communications provides voice and data services to business customers across nine southeastern states, with over 225,000 lines in service.
About Equinox Information Systems
Founded in 1986, Equinox Information Systems serves hundreds of customers worldwide with telecommunications software solutions including mediation, fraud detection, and network management. To learn more, visit equinoxis.com or call (615) 612-1200.