NASHVILLE, TN — April 24, 2013 — Equinox Information Systems announced that SouthernLINC Wireless has deployed the TeleLink mediation platform to manage usage data across its wireless network. SouthernLINC, based in Birmingham, Alabama, provides wireless voice and data services throughout the southeastern United States and selected TeleLink to improve its mediation capabilities and support billing operations.
TeleLink processes call detail records and usage data from SouthernLINC's network equipment, normalizing and enriching records before delivering them to billing and downstream business support systems. The platform's mediation capabilities allow the carrier to handle high volumes of usage data with configurable processing rules that accommodate different record formats and rating requirements.
Leigh Swindle, representing SouthernLINC Wireless, noted the importance of reliable mediation in supporting the company's operations: "Accurate usage data is fundamental to everything from billing to network planning. TeleLink gives us the mediation infrastructure we need to ensure our data is complete and correct as it flows through our systems."
David West, Executive Vice President at Equinox, highlighted the fit between TeleLink's capabilities and the needs of wireless operators: "Wireless carriers manage diverse data types across voice, SMS, and data services. TeleLink's flexibility in handling multi-technology record formats makes it well suited for carriers like SouthernLINC."
About SouthernLINC Wireless
SouthernLINC Wireless is a wireless communications provider headquartered in Birmingham, Alabama, serving customers throughout the southeastern United States. The company offers mobile voice, data, and push-to-talk services, with a network infrastructure built on spectrum licensed to its parent company Southern Company.
About Equinox Information Systems
Established in 1986, Equinox Information Systems supplies software solutions for telecommunications companies globally, specializing in revenue assurance, fraud management, mediation, and network analysis. To learn more, visit equinoxis.com or call (615) 612-1200.