NASHVILLE, TN — May 7, 2014 — Nashville-based Equinox Information Systems announced that iiNet, the second largest DSL internet service provider in Australia, has licensed the Protector fraud management solution. Fraud continues to be an enormous drain on the telecommunications industry, both in terms of financial losses and resource hours that must be devoted to combatting the ever-changing schemes fraudsters use to gain unauthorized access. Because of fraud's direct effect on revenue, fraud management is an essential component of a service provider's business strategy.
Kai Frost, Senior Voice Engineer at iiNet, stated: "Our vision is to lead the market with technologically superior products, while providing award-winning service for every single customer. Having Protector in place further contributes to our efforts toward this vision — it allows us to spot fraud proactively, protecting our customers from fraud and its negative effects."
Protector is an automated fraud management solution that currently processes hundreds of millions of call records per day for its customers. The system provides a proactive approach to distinguishing communications fraud from legitimate usage, helping combat even the newest fraud schemes. Rather than hardcoding or targeting a specific fraud type or method, Protector employs dynamic usage profiling and other proprietary monitoring metrics to identify suspicious activity regardless of the manner in which unauthorized access was gained. Protector instantly notifies analysts when suspicious activity occurs and uses a weighted scoring algorithm to determine the fraud risk of each violation. Protector also includes integrated case management tools to aid in investigation of suspicious events.
David West, Executive Vice President for Equinox Information Systems, explained: "Equinox was able to demonstrate why using a time-tested (over 24 years on the market), market-proven (hundreds of installations worldwide) application for fraud management is more effective than in-house developed fraud solutions. The creative thinkers and technology advocates at iiNet, such as Kai Frost, quickly realized the speedy and imminent return on investment they would achieve by deploying Protector. We are proud to add iiNet to our growing list of international Protector customers."
About iiNet
iiNet is Australia's second largest DSL Internet Service Provider and the leading challenger in the telecommunications market. They employ more than 2,000 employees across four countries and support over 1.7 million broadband, telephony, and IPTV services nationwide. Founded in a suburban garage in 1993, iiNet's passion for the transformative benefits of the Internet and commitment to helping Australians connect better remain unchanged.
About Equinox Information Systems
Equinox Information Systems offers a full range of business assurance solutions for the telecommunications industry and has served hundreds of customers worldwide since 1986. Protector has earned a reputation as the most reliable and affordable fraud management system on the market by saving carriers hundreds of millions of dollars in fraud losses. To learn more, visit equinoxis.com or call (615) 612-1200.