NASHVILLE, TN — October 7, 2014 — Comptel HUB featured David West, Executive Vice President of Equinox Information Systems, in an interview exploring the company's 2014 milestones and the culture that has sustained it for nearly three decades in the telecommunications industry.
As Equinox entered its 29th year in business, the company celebrated several significant accomplishments: signing its 350th customer, achieving a 97% customer recommendation rate, and maintaining a support team rated "Extraordinary" by 87% of survey respondents. The interview discusses how these milestones reflect the company's focus on what David West describes as creating and maintaining an environment where family comes first.
In an industry where many companies come and go, Equinox has sustained its position through consistent focus on customer outcomes rather than advertising-driven growth. The company attributes its longevity to personal referrals, long-term customer relationships, and deep familiarity with the telecommunications challenges carriers face.
About Equinox Information Systems
Since 1986, Equinox Information Systems has provided fraud prevention, mediation, and revenue assurance solutions to telecommunications providers globally. To learn more, visit equinoxis.com or call (615) 612-1200.