19-Year Equinox Customer Renews Long-Standing TeleLink Relationship
NASHVILLE, TN — March 30, 2017 — Leading telecom solutions provider Equinox Information Systems announced today that First Communications has extended its TeleLink usage analytics license. First Communications has been an Equinox customer for 19 years, making this renewal a milestone in a longstanding and productive partnership.
TeleLink is Equinox's usage analytics platform that makes usage data actionable by mediating, enriching, and summarizing data from the raw files it collects. TeleLink stores this data for reporting and in-depth analysis, while also transforming it for delivery to downstream operational and business support systems. The solution processes a billion usage records every day and supports over 300 different record formats, ensuring compatibility with virtually any carrier network environment.
"Equinox's TeleLink has been a reliable and essential part of our operations for many years. The system consistently delivers the performance and accuracy we need to manage our usage data effectively, and the Equinox team has always been responsive and supportive. Extending our license was an easy decision."
— Mike Leedy, Vice President of Billing, First Communications
First Communications is a leading provider of telecommunications services to businesses across the United States. The company's ongoing reliance on TeleLink for usage mediation and analytics is a testament to the platform's reliability and the depth of the customer relationship Equinox has cultivated over nearly two decades.
"We are delighted that First Communications has renewed their TeleLink license. A 19-year customer relationship is something we take great pride in — it reflects our commitment to building solutions that carriers can depend on year after year. We look forward to continuing to serve First Communications for many years to come."
— David West, Executive Vice President, Equinox Information Systems
About Equinox Information Systems
Since 1986, Equinox has helped telecommunication customers around the globe protect and optimize revenue. Protector has well earned its reputation as the most reliable and affordable FMS on the market, saving carriers hundreds of millions of dollars in fraud losses annually. To learn more, visit equinoxis.com or call (615) 612-1200.