Home / Our News & Events / News / ALLO Selects Equinox To Assist With Latest Initiative
(NASHVILLE, TN) February 15, 2022 — Market-leading telecom solutions provider Equinox Information Systems today announced they have deployed the Protector FMS for ALLO Communications. Processing over 2 billion records a day for providers in every sector of telecom, Equinox’s applications have helped companies around the globe stop fraud, mediate usage data, manage expense, and optimize revenue since 1986. With a mission to create, connect, and serve Gigabit communities, ALLO Communications has provided fiber telephone, long-distance, broadband, internet, and television to residents and businesses since 2003. After a market evaluation, ALLO selected Equinox as their FMS supplier. For this project, ALLO licensed the Case Manager Portal (CMP) application as well as automatic call blocking to further safeguard their network and their customers.
“ALLO is a customer-focused business who strives to bring better, faster service to our neighbors, the communities we serve in the Midwest,” explained ALLO’s Senior Network Engineer/Systems Team Lead Andrew Hadenfeldt. “We chose Equinox because their fraud management solution gives us the network monitoring, alerting, and response tools to not only meet but exceed customer demand for affordable, enhanced communications services.”
Protector’s market standing as the most reliable and cost-effective FMS has been earned by saving carriers hundreds of millions of dollars in fraud losses year after year for over three decades. The system’s dynamic and flexible monitoring metrics quickly identify fraudulent and abusive activity across all customer and call types. Immediate alerts about unwanted or suspicious incidents hasten response time and mitigate risk. Protector’s advanced blocking protocols can shut down activity at the switch or tear down active calls when warranted. Integrated case management tools allow speedy investigation and resolution of all events online.
“We are thrilled to welcome ALLO Communications to the Equinox user community,” commented Equinox EVP David West. “We are confident their investment in Protector further promotes ALLO’s efforts to offer the most competitive, value-added communications services for their customers.”
ALLO Communications provides world-class communications and entertainment services by creating gigabit communities. In 2003, ALLO began building their first-gigabit fiber communities and today provides ubiquitous fiber networks in numerous communities supported by 750 associates. ALLO currently has operations in Nebraska, Arizona, and Colorado communities with 1 million population. To learn more, go to AlloFiber.com.
Since 1986, Equinox has helped telecommunication customers around the globe stop fraud, mediate usage data, manage expense, and optimize revenue. The company’s data mediation, fraud management, revenue/expense management, routing assurance, usage analytics, network analysis, and custom application development solutions are currently deployed in virtually every sector of the telecom industry, including cable/MSOs, wireless, wireline, rural independent, CLEC, UCaaS/hosted VoIP, wholesale, and conference calling providers. To learn more about Equinox’s solutions and the people who power them, visit www.equinoxis.com, or follow the company on Twitter @EquinoxInfoSys and LinkedIn.
