What Our Customers Say

“Equinox has been a fantastic partner and ally for Nex-Tech Wireless since we began working together nineteen years ago. The TeleLink application has efficiently, accurately, and reliably been mediating our network records to billing for almost two decades. More importantly though, Equinox has provided phenomenal support to our team every step of this journey!”
- Jon Lightle, Nex-Tech Wireless

“Union Wireless has relied on Equinox for accurate, reliable mediation and billing for decades now. Their training and support teams have always helped us maximize TeleLink 5's tool. We're excited to leverage the even greater operational efficiencies, expanded reporting capabilities, and new analysis opportunities afforded by upgrading to TeleLink 11.”
- Amber Kerr, Union Wireless

“Equinox has consistently delivered the solutions plus educational resources and the personnel to back them that allowed us to achieve tremendous success in our mediation, reporting, analytic, and fraud management endeavors. Equinox’s unwavering commitment to supporting us was essential in our decision to select them for this project. ”
- Dave Erwin, Telesystem

“The TeleLink and Protector systems from Equinox consistently deliver results that have helped Armstrong lower costs, increase efficiency and billing accuracy, and safeguard our network and customers. More importantly, the Equinox team provides fantastic support and training opportunities to ensure timely and repeated return on investment from their solutions.”
- Tom Wilson, Armstrong

“LOGIX provides its customers with guaranteed high-bandwidth connectivity and the best business-voice solutions. As a trusted partner for more than three decades, Equinox’s expertise has been invaluable in supporting our team and processes that allow us to accomplish that mission.”
- Scott Vanbiber, LOGIX

“Zayo remains dedicated to delivering exceptional customer experience combined with the network infrastructure and managed services needed to help drive customers into the future. So, it was important for us to partner with a like-minded supplier. Our interaction with Equinox these last four years made it clear that they not only understand our mission, but they share it.”
- Terry Causey, Zayo

“It's clear that Equinox is so much more than just a vendor. They partnered with us to deliver solutions designed specifically for our requirements. Their team evaluated every input, network feed, and delivery target and then offered best practice recommendations to optimize integration, automation, and revenue protection activities.”
- Greg Donnelly, Comporium

“Sangoma's decision to go with Equinox Information Systems as a fraud and analytics engine was an easy one. Their platform is the result of years of innovation by addressing some of the most important elements involved in operating a Voice business, namely fraud mitigation and usage analytics. Their expertise in this field and the ease of use of their platform gives Sangoma the tools it needs to be successful in a rapidly evolving industry.”
- Sebastian Kiely, Sangoma

“Protector is a great solution that is easy to use and provides multiple opportunities for customization. However, what really sets Equinox apart is the way they support us. Any time we have a question about the system, need assistance with a configuration setting, or have enhancement requests, Equinox is quick and precise with their response. They clearly value our relationship and understand the importance of working together for total success.”
- Seth Ray, Bandwidth

“Midco is steadfastly dedicated to the people and communities we serve. The support from the team at Equinox combined with the innovations delivered in their Protector and TeleLink systems underpin our efforts to do so efficiently and cost effectively.”
- Patrick Miller, Midco

“The protection provided by the Equinox application contributes to our efforts to deliver mission-critical connections for our customers. Running in parallel as we transitioned to the all-new Protector 11 was challenging as we worked with the team to incorporate some unique features not possible in previous solutions. Equinox went above and beyond to gather requirements, guide us through user acceptance testing, and train our team on the exciting new features now available in Protector 11.”
- Jaddeus Fears, Intrado

“RingCentral has experienced rapid growth and expansion since it was founded in 2003. We initially selected Protector based on its proven ability in the industry. Equinox's responsiveness and innovations since then made them our first choice when this business need arose.”
- Andrei Bujor, RingCentral

“C3NTRO is a world-class carrier whose experience is built on a foundation of innovative technology and specialized customer service. Equinox's Protector solution supports our mission to always provide our customers with the best communications services available.”
- Jack Shayo, C3NTRO

“Everyone at Windstream Fraud is thankful for the outstanding service and support Equinox has provided and continues to provide. I am personally very appreciative for the relationship we've cultivated over the years, and this latest project simply reinforced that. The team's skill, expertise, and patience were awesome as we navigated a migration in conjunction with this rollout!”
- Scott Eggiman, Windstream

“Protector has proven its ability to quickly and reliably get results in the fraud management arena, including supporting regional rules for our differing lines of business across the U.S. As always, Equinox was responsive to our needs. They not only customized Protector to meet our business objectives, but they also completed the project ahead of schedule.”
- Ken Sandoval, Cox Communications

“United Wireless is committed to offering the best value and services to our customers. TeleLink's extensive reporting gives us the clear, comprehensive view of network activity, roaming, and on-net/ off-net usage that we need to support this initiative. The Equinox support and implementation team has always provided outstanding service but especially so when completing the TeleLink 7 deployment last year.”
- Riley Schmidt, United Wireless

“ALLO is a customer-focused business who strives to bring better, faster service to our neighbors, the communities we serve in the Midwest. We chose Equinox because their fraud management solution gives us the network monitoring, alerting, and response tools to not only meet but exceed customer demand for affordable, enhanced communications services.”
- Andrew Hadenfeldt, ALLO

“Equinox clearly understands the business of mediation, reporting, and the role these processes play in revenue assurance initiatives. Their industry knowledge and technical expertise made them the clear choice for this project.”
- Tim Gunderson, Aureon

“Deploying the Protector solution on our network is a key example of how Northland is continually working to provide customers with the best solutions and service through innovative technology. Protector's reputation in the industry is well known, and the referral from another company who relies on the application made Equinox the only choice for this project.”
- Larry Combs, Northland Communications

“At Nextiva, the security of our network and our customers' accounts is a top priority. We take many measures to ensure security and prevent fraud; adding the Equinox Protector solution to our network is a continuation of this commitment.”
- Joshua Lesavoy, Nextiva

“We provide the businesses we serve with smarter solutions, unparalleled reliability, and an exceptional experience. Being proactive is essential to our success in this arena. Investing in the latest Protector technology underscores our commitment to this effort and helps ensure we continue exceeding customer expectations.”
- Marc Hopkins, Grid4

“TeleLink has a proven track record for expertly handling data from multiple different sources and automatically formatting it and delivering it to the systems where it's needed. Based on our experience with the Equinox team over the past decade, we knew we could rely on them to help us accomplish these objectives quickly and efficiently.”
- Tony Tohme, ACN

“Equinox has done a great job implementing, configuring, and training our team. The software is intuitive, easy to navigate, and understand. We look forward to a long-standing relationship with Equinox.”
- Scott Warren, Hunter Communications

“I have worked with the Equinox team for at least 16 years in several different capacities throughout my telecom career. Equinox is a reliable partner who backs up their solutions with amazingly responsive customer support. The Protector system is a key component of our daily operations and adds tremendous value to Inteliquent's efforts focused on enabling the success of our customers.”
- Stacy Graham, Inteliquent

“Equinox has an established reputation as a reliable partner for solving business assurance challenges in the telecommunications industry. We are excited to incorporate their Protector solution as a key component of our operations so we can continue providing exceptional care and affordable services to our customers.”
- Rishi Bahall, Distributel

“Comporium aims to make life easier for our customers by providing technologically advanced solutions as well as superior customer service and unsurpassed value. Equinox contributes to our continued success in this mission by supplying easy-to-use solutions that affordably and efficiently tackle telecom issues. And their support team is exceptional.”
- Greg Donnelly, Comporium

“Mitel prioritizes safeguarding customers against unauthorized usage, and we remain vigilant in integrating the most effective toll fraud detection and management technology. With this newest enhancement to our system, we can provide an additional layer of protection to shield customers from breaches and cyber fraud.”
- Slava Kosoy, Mitel

“Inland Cellular's initial selection of Equinox in 2008 was based on deployment ease, support availability, and billing vender interoperability. Not only did Equinox exceed expectations in these areas, but they also truly partnered with us. Their team has provided excellent, personal support all these years, and TeleLink continues to deliver benefits in terms of automation, analytics, and ability to adapt to new business needs as they arise.”
- Mike Bly, Inland Cellular

“At Ziply Fiber we are investing heavily in our network and services in the Northwest, with a particular focus on our fiber buildout. Equinox is a well-established company with a proven track record for helping carriers protect their network and customers, which made them an early frontrunner for these projects. It's been fantastic to work with Equinox during this exciting time.”
- Terrence Degree, Ziply Fiber

“TeleLink's analysis and reporting tools have helped us identify revenue opportunities as well as expense reductions. And the Equinox Support team is very responsive when we have a question or need to report on specific wireless, cell site, or market activity. We look forward to working together on this most recent project.”
- Jude O'Sullivan, Carolina West Wireless

“OTELCO continues to rely on Protector and TeleLink as essential components in our successful and profitable network operations. We especially appreciate the continuity of service we have with Equinox...the same implementation, training, and support folks who worked with us initially are still at the company—they know our system well, they know us personally, and they understand our needs.”
- Danielle Hopper, OTELCO

“Based on the results achieved with the previous traffic analysis, usage validation, and fraud mitigation projects, Equinox was the clear choice for this latest task. TeleLink and Protector have both yielded positive returns far beyond the initial investment and ongoing cost of maintenance. Plus, the Equinox support team is fantastic.”
- Greg Groppe, NorthState

“TeleLink's mediation, reporting, and analysis features have worked fantastically for us, and the Equinox team has been responsive from initial installation to deployment and customizations needed to the production system. It's been a pleasure working with them, and we knew they were the right choice for this FMS project.”
- Dave Erwin, Telesystem

“When developing solutions for our customers, Meriplex takes time to understand each organizations' business priorities and technology requirements in order to cultivate a comprehensive solution to meet project scope and budget. It's clear that Equinox relies on this same methodology-they fully understand our fraud management needs and offer not only a solution, but also the training and support to ensure successful implementation.”
- Jim Kelly, Meriplex

“WorldNet has invested over $40 million constructing our own infrastructure, so we can offer our customers the latest and most innovative telecommunications products and services. Deploying the market-proven fraud management solution from the industry leading provider allows WorldNet PR to safeguard our investment and further supports our commitment to our customers.”
- Eduardo Santos, WorldNet

“Our search for an affordable, reliable solution led us to straight to Equinox. CBL has worked tirelessly to become the leading internet and communications supplier to Bahamians. The protection offered by Equinox's fraud management system will allow us to continue delivering unbeatable services at the lowest rates in the country.”
- John Kemp, Cable Bahamas Ltd (CBL)

“Bandwidth is pleased to embark on this relationship with Equinox. Investing in the Protector platform further strengthens Bandwidth's focus on customer success and commitment to the highest security measures. As part of system implementation, our team attended the Protector User Group again this year. This conference provided an in-depth look at Protector's capabilities, but more importantly, it allowed us to engage with the entire support and development team assisting us.”
- Tom Soroka, Bandwidth

“My experience with Equinox began years ago when I used their application at a prior company. Having firsthand knowledge of them and their solution's results were both factors in choosing Equinox for this initiative. I am especially pleased that the WCS team was able to attend the TeleLink User Group during this phase of the project. The forum exposed us to several additional features and benefits we can explore as we roll out the system.”
- Randy Lemmo, WCS

“This partnership is very exciting for Allstream. It combines Equinox's data analytics tools with Allstream's innovative voice products. Our customers trust us to know their business and provide the right solution. We focus on best-in-class technology to deliver advanced communications to our customers. This relationship with Equinox reinforces Allstream's commitment to security in the prevention of costly toll fraud.”
- Terry Causey, Allstream

“Equinox has a reputation as a reliable partner in the telecommunications industry. The protection offered by their fraud management system coupled with our personal experience with the Equinox team were key factors in choosing them as our vendor on this project.”
- John Smith, Blue Valley Tele-Communications

“Equinox's expertise is well established in the telecom industry, plus our past experience with their support and development teams made them the clear choice for our mediation and reporting projects. TeleLink lets us quickly collect, report on, and analyze large amounts of network traffic reliably and cost-effectively while also automating the mediation process.”
- Shane Shilling, LOGIX

“Solarus is dedicated to high levels of customer confidence. Adopting advanced technological solutions to protect our customers and network is one more way we focus on this mission. Equinox emerged as the leader in our evaluation of fraud management systems. Protector is a dependable, affordable solution, and their support team is awesome.”
- Solarus Network Team

“HTC has worked with Equinox for 14 years now, and we are very pleased with not only their software applications, but also the interactive, responsive support from their entire organization. Protector has provided us the ability to protect our members from potential fraud and the expenses associated with it.”
- Jim Forbes, Horry Telephone Cooperative

“Our experience with Equinox has been tremendous. Their data information tools have helped us save time and efficiently addressed several business assurance challenges, and their entire team has supported us through every step of implementation to production and beyond. We look forward to working with Equinox for many more years.”
- Margi Shaw, First Communications

“We initially selected Protector to reliably and quickly detect fraud which enabled us to drive down costs for our clients. Equinox delivered on those goals while also providing excellent support. As we have expanded the business and our product suites globally we knew we could rely on them to add coverage and deliver the same stellar results for our growing network overseas.”
- Peter Eisengrein, Evolve IP

“We selected Equinox 15 years ago based on their reputation in the telecom industry. The original system implementation for TeleLink was a breeze, and their customer support team has always been very responsive. That combined with the positive results achieved from both Protector and TeleLink made Equinox the clear choice for us.”
- Joddie Winters, NICE inContact

“The expanded mediation and fraud management solutions from Equinox received a lot of high-level exposure at FirstLight after the Sovernet acquisition last year. We are excited to move forward on both projects and look forward to continuing to work with Equinox.”
- Scott Gilbert, FirstLight

“Offering exceptional customer service is key to our position as one of the country's leading telecommunications companies. Protecting our customers and network is just another way we continue this mission. Our search for a reliable, cost-effective FMS led us to Equinox, and we're confident we made the right choice. From the initial sales process, through implementation, and beyond go-live, Equinox clearly demonstrated their commitment to customer relationships.”
- Eric Anderson, New Horizon Communications

“From the initial sales process through the startup training, Equinox has been a great business partner for this fraud management project. The protection offered by Equinox's fraud management system helps ensure Saddleback's and Reinvent's abilities to continue providing world-class solutions to our customers and partners while increasing customer satisfaction.”
- Jose Crespo, Saddleback Communications

“Equinox's State-of-the-Art Protector and TeleLink applications provide top-of-the-line protection to our customers from costly telephone fraud. This level of protection not only lowers our operational risks, but also allows us to pass along both savings and peace of mind to our customers.”
- Cyrus Driver, NTS

“CTS has a long-standing tradition of providing the best customer service around. Protecting our customers and network from losses due to toll fraud is just another way we continue this mission. We selected Equinox as the result of an industry-wide search for a reliable, cost-effective FMS. Having dealt with the Equinox team, it's clear they value excellent customer service as much as we do!”
- David Baker, CTS Telecom

“We've had a wonderful experience with Equinox since we first deployed Protector. TelEm proudly delivers the latest services to customers at affordable prices. Protector provides the fraud management and mitigation tools we need to achieve that mission.”
- Lisa-Maria Schalkwijk, TelEm

“TeleLink continues to provide tremendous value by automatically mediating different record formats from many switches in an efficient and cost-effective manner. Our experience with their support team made Equinox the clear choice for this most recent project.”
- Mike Leedy, First Communications

“Equinox has been extremely helpful in supporting our fraud management efforts not only during the initial onsite training but also beyond system deployment. The Protector web interface allows our teams to investigate alerts from browser-enabled devices and respond more quickly, in situations when every minute counts.”
- Trey Smith, OneStream Networks

“BVU is committed to delivering safe, reliable services at the lowest possible cost to our customers. As we've continued to grow our customer base, Protector directly supports this mission, and the service and support from everyone at Equinox is really excellent.”
- John Fredericks, BVU Authority

“We've had a great experience with Equinox since first selecting them for the least cost routing project. The TeleLink tools currently in place have benefitted us through lowered operating costs and optimized revenue. We expect to achieve further gains with these TeleLink additions and are excited to deploy Protector on our network.”
- Tom Wilson, Armstrong

“As a company serving customers for over 140 years, it's imperative that we continue to not only address the current market demands but also lay the groundwork for the future. TeleLink's data access lets us analyze both current network activity and historical trends as we plan our next innovation.”
- Chris Breving, Cincinnati Bell

“Our goal for this project initiative was to increase efficiency by automating several manual steps in our rate analysis and least cost routing processes. The TeleLink system not only performs these tasks, but it also provides an extremely flexible reporting engine that lets us really dig into and analyze our network traffic and usage.”
- Phillip Berry, TDS Telecom

“Our initial decision to deploy Protector stemmed from its ability to alert us to all types of fraud, especially since we serve multiple market segments and are actively growing our network. The support and training we received from Equinox throughout the project has been exceptional.”
- Ernie Keller, Wave

“Call One offers consolidated solutions, aimed at simplification so our customers have more time and energy to focus on their core business. Similarly, the Protector FMS allows us to concentrate our efforts on continuing to accomplish our mission. Also, Equinox is quick to provide the resources and real time updates necessary to make sure we get maximum benefit from the system.”
- George Pitsoulakis, Call One

“We initially selected TeleLink for its mediation benefits. However, we're quite pleased with its reporting and search features. And the Equinox team has been quick to help us achieve maximum benefit from the entire system.”
- Bradley Wendt, Telesystem

“Our work with Equinox on the FMS project has given us complete confidence in their team and products. Only one day after initial system training, I have already used TeleLink to determine rerouting of traffic to potentially save Midco money. It took me only 5 minutes to set up the reporting template and generate these results versus hours and hours of manual manipulation.”
- Andi Livingston, Midco

“Our experience these past few years with the entire Equinox team has been great. They're proven to deliver affordable, reliable solutions, so we are excited to work with them on this fraud management initiative.”
- Brian Murray, Transbeam

“We primarily selected TeleLink for its mediation capabilities, so we could automatically and efficiently filter and separate usage records from several different sources and carriers in varying switch formats. But TeleLink's reporting capabilities are quite impressive...this system stores and summarizes all our usage, allowing us to run big picture reports as well as look all the way down to the individual record.”
- Bob Carlson, United Wireless

“At Access One, we strive to provide our customers with the absolutely best experience in the industry. Equinox gives us the same personalized attention and care that we offer our customers, so it's a pleasure to work with them. And their Protector system provides first-rate monitoring and detection tools that automatically alert us to and stop unwanted network events.”
- Matt Gray, Access One

“The Equinox team is a real pleasure to work with and very responsive to our needs. At ShoreTel, we not only provide our customers technologically advanced solutions, but we also offer them flexible choices that can adapt to changing needs. Equinox truly understands and supports this mission.”
- Slava Kosoy, ShoreTel

“Our experience with Equinox has been very positive, and its training and support staff has helped us maximize the system’s benefits.”
- Misty McFarlin, Frontier Communications

“TeleLink’s centralized data warehouse, allows us to store and analyze usage data, generate reports, and collectively deliver records from disparate systems to our billing system. The same personal, responsive support that Equinox provided during project startup continues after deployment to ensure we are getting maximum benefit from the system.”
- Cassandra Monroe, BCM One

“Fraud directly affects revenue and can negatively impact relations with our customers; therefore, fraud management is essential to our business strategy. We selected Protector based on its ability to quickly and cost-effectively identify and alert us to all types of toll fraud.”
- Jim Brewer, Peerless Network

“In this industry, fraud management is a must. An important aspect to the solutions we offer is the peace of mind we provide our customers. We selected Protector based on its proven ability to quickly and cost-effectively alert us to all types of fraud across our growing network.”
- Peter Eisengrein, Evolve IP

“We knew Equinox turned out cost effective solutions that produced results, and how serious the entire Equinox team took their commitment to customers. As a result, we turned to their team first.”
- Tom Nolting, FairPoint Communications

“TeleLink automatically processes and stores our traffic records in a centralized data repository, which gives us the insight and hard data needed to increase efficiency and optimize our revenue.”
- Lee Puckett, C Spire

“Our company’s experience with Equinox’s products and support has been great. They have been a trusted vendor who works closely with us.”
- Ronald Burger, ACN

“First Communications values our long standing relationship with Equinox. We look forward to their continued support for data information services and tools.”
- Abby Knowlton, First Communications

“Protecting our network and our customers is a top priority for TDS Telecom. Protector is an important component in our overall strategy to do just that.”
- Nichole Schneeberger, TDS Telecom

“An important factor in providing exceptional customer service is appropriate fraud mitigation. Protector’s automated tools give us a decided advantage in the fraud management arena.”
- Bryan Culver, Grid4

“Equinox took the time to really understand our specific project requirements so they could deliver the best solution.”
- Andi Livingston, Midcontinent Communications

“TeleLink not only lets us access the needed data, but it also automatically collects and consolidates this information in one system, giving us expanded reporting and analytics abilities.”
- John Carr, Broadview Networks®

“TeleLink processes all of CCI’s long distance traffic in one system. Having access to this information is crucial in making many business decisions.”
- Michael Shultz, Consolidated Communications

“Since 2000 Protector has proven its ability time and time again. Equinox fully supports us, making sure we have the tools and product knowledge necessary to be effective in the battle against fraud.”
- Heather Santee, RCN

“Having Protector in place allows us to spot fraud proactively, protecting our customers from fraud and its negative effects.”
- Kai Frost, iiNet

“No one delivers cost effective, dependable solutions better than Equinox; we knew who to call for help with this project.”
- Ryan Mitchell, Wide Open West

“We value the established relationship we have with Equinox. Based on the success of previous projects, along with the personal customer service, Equinox was the clear choice.”
- Jon Lightle, Nex-Tech Wireless

“Based on our previous experience with fraud, we evaluated a number of vendors. Seeing Protector in action was a deciding factor in our decision to select Equinox.”
- Lisa-Maria Schalkwijk, TelEm Group

“Deploying Protector has been a key element in our overall fraud prevention strategy, significantly improving savings opportunities. Our positive experience them a clear choice for our mediation system.”
- Rick Riordan, TelNet Worldwide

“Our experience with the support team at Equinox combined with the positive return on investment that we've seen from both Protector and TeleLink in the past 4 years made Equinox the clear choice.”
- Greg Hasse, HickoryTech

“TeleLink extracts and stores usage records so we can analyze our network activity in near real-time, which allows us to promptly investigate issues and optimizing network usage.”
- Michael Beehn, SI Wireless

“TeleLink provided both mediation and reporting solutions in one system. The TeleLink system offered us flexibility, speed, and insight into our network activity.”
- Leigh Swindle, SouthernLINC Wireless

“TeleLink gives us the data that we need to analyze at-sea wireless traffic and calls.”
- Mohan Prabhu, Wireless Maritime Services

“We needed to mediate voice and data records from several different switch platforms. TeleLink's ability to process all the record types and formats involved was key in our decision to select Equinox.”
- Chris Sutton, Union Wireless

“TeleLink is the foundation of our traffic analysis and reporting processes, which are obviously crucial to our business.”
- Brian Murray, Transbeam

“TeleLink will allow us to lower operating costs via an apples-to-apples comparison of rates and routes across multiple carriers.”
- Tom Wilson, Armstrong

“Using Protector will allow us to further protect our customers from communications fraud, help us reduce expense related to fraud losses, and improve productivity.”
- Craig Drinkhall, Lumos Networks

“TeleLink's data enrichment and reporting features will allow us to validate bills and invoices efficiently and cost effectively.”
- Slayton Stewart, Carolina West Wireless

“TeleLink allowed us to upgrade and consolidate our mediation and reporting solutions in one system. TeleLink's report capabilities allow us to spot potential problems on the network more quickly.”
- Ryan Mitchell, Wide Open West

“Both TeleLink and Protector play a key role in the operations of our network. Our experience implementing TeleLink, made Equinox the clear choice as our partner for fraud management.”
- Carol Grover, OTT Communications

“Protector will allow us to better identify and respond to fraudulent activity on our network. Monitoring usage records in real time and having an integrated case management tool is very appealing.”
- John Monday, FastTrack

“Equinox provided us with the same excellent support throughout the sales and installation process that we strive to give our own customers.”
- Casey Loudermilk, Ellijay Telephone Company

“Depth of experience, attention to detail, and quality support are key reasons why HTC continues to work with Equinox. Protector allows us to take a proactive approach in fraud detection.”
- Jim Forbes, HTC (Horry Telecom Company)

“TeleLink allows us to mediate, enrich, and store usage data records so network activity can be analyzed in near real-time. TeleLink gives us critical access to our usage data for reporting and analysis.”
- Roger Werth, Cincinnati Bell

“The Protector system will allow us to better identify and respond to potential fraud incidents on our network, which ultimately helps us protect our customers from communications fraud.”
- Greg Taylor, Access Point

“TeleLink is a flexible platform that offers us the ability to mediate, search and report on our usage data. We are continually growing our business and improving our processes, and TeleLink provides the critical function of mediating our raw DMS usage for billing.”
- Mike Leedy, First Communications

“Equinox's years of experience in this arena persuaded us to choose Protector as our fraud management solution.”
- John Fredericks, BVU Authority

“Protecting our networks from unauthorized and fraudulent use is essential, and Equinox's depth of experience was a key factor in our selection process.”
- Allen McIntosh, Telepak Networks

“We had an urgent need that required a great amount of technical expertise. Despite a very short timeline and complex requirements, Equinox delivered exactly what we needed ahead of schedule!”
- Ed King, Cellular One of East Central Illinois

“We implemented Protector across our entire switched network to protect our customers and business partners from communications fraud.”
- Rick Riordan, TelNet

“We selected Equinox software because of their proven ability to mediate usage data. TeleLink allows us to integrate all of our data into a consistent format for billing and other functions.”
- Frank Schaefer, ACN Inc.

“Based on my previous experience working with Equinox software, I knew Equinox could be trusted for custom software development.”
- Tom Wilson, Armstrong

“We are pleased with Equinox Information Systems' willingness to work with us to create the specific mediation and reporting tools that we need.”
- Carey Stover, I WIRELESS

"It really is great working with you. Your product saved hundreds of thousands of dollars and cut down on our headaches as well. I couldn't be happier with the support you provided."
- Jonathan Dail, Broadview Networks

“We needed a software solution that could offer us better visibility into our call detail records. TeleLink helped us mediate and convert all of our call record data into one standard data format.”
- Kevin Marshall, MTPCS

“Based on our success with Equinox for mediation, it was only natural to turn to them to address fraud management. Once again we were impressed with their ability to quickly deploy an effective solution.”
- Brett Cameron, Cavalier

“For years, Onvoy has relied on Equinox software for network management. TeleLink allows Onvoy Voice Services to quickly integrate additional acquisitions and expand into new markets.”
- John Hanna, Onvoy Voice Services

“By deploying Protector, Telekenex now has a proven system that protects our customers, shareholders, and employees from the financial pitfalls of communications fraud.”
- Bob Finley, Telekenex

“After reviewing our options, it became clear that no vendor could match Equinox in terms of providing a comprehensive solution at a reasonable price point”
- George Cisler, ANI Networks

“Equinox offered the most compelling and complete solution for managing usage records and monitoring potential fraud activity. By us real-time visibility into our network traffic, Protector saves ANPI both time and money.”
- Jet Thomas, ANPI

“Our objective was to identify an advanced telecom software provider with the ability to deliver a total solution After evaluating multiple software vendors, we chose Equinox Information Systems.”
- Terence Burgess, TeleBermuda

“We needed to manage usage records from multiple switch vendors and multiple carriers. Equinox integrates with all of them to provide us with a real-time dashboard of our worldwide usage traffic.”
- Brandon Peyton, Sovernet Communications

“TeleLink will serve as the backbone of several operational processes important help us improve operational efficiencies and reduce overall costs. ”
- Shelly Woodward, TelAlaska

“Ease of implementation, solid support, and seamless compatibility with our billing vendor were critical, and Equinox has given us all three.”
- Mike Bly, Inland Cellular

“Equinox has a good track record of developing custom software solutions for communications companies and that was an important factor our decision.”
- Dennis Cox, Microtech-Tel

“Using one system throughout the company gives our experienced and knowledgeable Fraud team a powerful tool to save our customers from unnecessary and costly fraudulent activity.”
- Jim Hvisdas, PAETEC

“Our goal was to identify a company that could deliver a total software solution to our multiple needs in a reliable, cost-effective fashion.”
- John Summersett, Great Lakes Comnet, Inc.

“Equinox Information Systems offered the most compelling solution to address our operational support challenges.”
- Bob Charish, Xchange Telecom

“The Equinox mediation platform will save NexTech Wireless a tremendous amount of employee time and money.”
- Jeff Dear, Nex-Tech Wireless

“Our objective was to identify a software company that could be a longterm partner. Equinox's track record in the industry speaks volumes about the quality of their software and customer support. ”
- Danny Rule, Golden State Cellular