- Subscription Tables Best Practices (by Amy Oldham)
- KYC and Why It Matters (by Amy Oldham)
- Protector Specialists Share Insights (by Amy Oldham)
- TeleLink Specialists Reveal Favorite Features (by Amy Oldham)
- Custom Rules and Automated Blocking (by Amy Oldham)
- Complete Coverage (by Amy Oldham)
- Find it Fast: A Handy Guide to EIS Resources (by Amy Oldham)
- Using Reference Data in TeleLink (by Amy Oldham)
- A Closer Look at Domestic Traffic Pumping (by Amy Oldham)
- When in Doubt, Reach Out! (by Amy Oldham & Christi Vanoye)
- Capitalizing on Device Data (by Byron Middendorf)
- 5 Ways to Bolster Your FMS Efforts Now (by Mary Hochheimer)
- Industry Impact: Rural Call Completion Order (by Amy Oldham)
- Toll Roads and Freeways (by Byron Middendorf)
- Fraud Changes; Protector Prevails
- Equinox Exec Sees No Slowdown in Spending
- ANI and Sovernet Remain Eternally Equinox
- School's Out for Billing
- Revenue Assurance Goes from Niche to Necessity (xchange magazine)
- Fraud Control: Comprehensive Strategy Eludes Service Providers (Billing World)
- The Benefits of Integrating Loss Prevention into Corporate Strategy (by David West)
- Battle Tactics: Fighting Fraud with Common Sense (by David West)
- Managing Global Traffic Growth (by David West)
- Managing Telecom's Currency: The CDR (by Byron Middendorf)