Home / Our News & Events / News / Call One Deploys Solution From Equinox Information Systems
(NASHVILLE, TN) September 20, 2016 — Nashville-based Equinox Information Systems reports today that Call One, a full service technology/telecommunications company providing total managed solutions for carriers, has licensed and deployed the Protector fraud management system (FMS) from Equinox. Founded in 1992, more than 60 leading carriers rely on Call One for unified voice, data, and communications solutions. Call One selected Protector last year as part of a search for a best in class FMS. Currently processing hundreds of millions of call records per day for customers around the globe, Protector is widely recognized as the industry’s most reliable and affordable tool for combatting telecommunications fraud.
“Call One offers consolidated solutions, aimed at simplification so our customers have more time and energy to focus on their core business. Similarly, the Protector FMS allows us to concentrate our efforts on continuing to accomplish our mission,” explained George Pitsoulakis, Director of Operations and Product Management for Call One. “Also, Equinox is quick to provide the resources and real time updates necessary to make sure we get maximum benefit from the system.”
The most installed FMS in the U.S., Protector, provides real-time fraud protection by instantly notifying analysts when suspicious activity occurs, with higher risk incidents triggering more frequent, escalated alerts, including the ability to automatically shut down activity when warranted. The FMS also includes integrated case management tools to speed investigation and incident closure. Protector’s reputation is well earned, having saved carriers hundreds of millions of dollars in fraud losses last year alone.
“Adding Call One to our customer roster further strengthens Equinox’s position as a leader across all segments of the telecommunications industry,” commented Equinox Executive Vice President, David West. “We share the same dedication to personal customer care as Call One does and look forward to working alongside them in the fraud management trenches for many years to come.”
Call One®, a Chicago-based company, helps businesses simplify their complex needs by providing effective solutions for converging telecommunication technologies. Since 1992, Call One’s® foundation has been built upon expert personnel, innovative engineering and focused client services. Visit www.callone.com to find out how we can help you simplify.
Since 1986, Equinox has helped telecommunication customers around the globe stop fraud, mediate usage data, manage expense, and optimize revenue. The company’s data mediation, fraud management, revenue/expense management, routing assurance, usage analytics, network analysis, and custom application development solutions are currently deployed in virtually every sector of the telecom industry, including cable/MSOs, wireless, wireline, rural independent, CLEC, UCaaS/hosted VoIP, wholesale, and conference calling providers. To learn more about Equinox’s solutions and the people who power them, visit www.equinoxis.com.
