Home / Our News & Events / News / Cincinnati Bell Counts On Equinox For Business Assurance Solution
(NASHVILLE, TN) December 7, 2016 — Leading telecom solutions supplier Equinox Information Systems announced today that Cincinnati Bell Inc. (NYSE: CBB) has extended its licensing and upgraded to the latest version of the TeleLink platform. Cincinnati Bell initially deployed the TeleLink solution in 2004. Since that time, Cincinnati Bell has relied on TeleLink to mediate its usage records from multiple data sources, compiling them into a single, complete record that is delivered to billing and other operational support systems downstream. TeleLink also extracts, enriches, and stores this usage data, allowing Cincinnati Bell to analyze and report upon its network activity.
“As a company serving customers for over 140 years, it’s imperative that we continue to not only address the current market demands but also lay the groundwork for the future,” said Chris Breving, Director of Voice Network Operations for Cincinnati Bell. “TeleLink’s data access lets us analyze both current network activity and historical trends as we plan our next innovation.”
TeleLink’s mediation abilities are extremely robust, allowing disparate records to easily be standardized, searched, stored, and delivered to other business and operational systems. Its powerful search and reporting tools offer unparalleled access to the data it captures and stores. Its usage analytics features provide the basis for many revenue assurance and cost management initiatives.
“TeleLink’s tools give Cincinnati Bell valuable insight to the data it needs to continue its tradition of customer satisfaction and technological innovation,” stated Equinox Executive Vice President David West. “We value the long-standing relationship we’ve established with Cincinnati Bell and look forward to serving the company for years to come.”
With headquarters in Cincinnati, Ohio, Cincinnati Bell Inc. (CBB) provides integrated communications solutions — including local and long distance voice, data, high-speed Internet and video — that keep residential and business customers in Greater Cincinnati and Dayton connected with each other and with the world. In addition, enterprise customers across the United States rely on CBTS, a wholly-owned subsidiary, for efficient, scalable office communications systems and end-to-end IT solutions. For more information, please visit www.cincinnatibell.com.
Since 1986, Equinox has helped telecommunication customers around the globe protect and optimize revenue. The company’s data mediation, fraud management, revenue/expense management, routing assurance, usage analytics, network analysis, and custom application development solutions are currently deployed in virtually every sector of the telecom industry, including cable/MSOs, wireless, wireline, rural independent, CLEC, UCaaS/hosted VoIP, wholesale, and conference calling providers. To learn more about Equinox’s solutions and the people who power them, visit www.equinoxis.com.
