Home / Our News & Events / News / Comporium Adopts Latest Business Assurance Solutions From Equinox
(NASHVILLE, TN) June 29, 2023—Market leading solutions supplier, Equinox Information Systems is pleased to assist Comporium, one of the largest telecom providers in the nation, with their recent business assurance initiatives. Originally founded in 1894 as Rock Hill Telephone Company, Comporium is now a telecommunications leader offering a diverse and technologically rich suite of business products, including voice, Internet, data, wireless, structured wiring and cabling, security, monitoring, automation, computer network service, and digital video. The two companies forged a relationship in 2006 when Equinox deployed the ExtractCDR software for Comporium. Later, Comporium tasked Equinox with implementing a fraud management system (FMS) and soon thereafter had Equinox streamline and automate record mediation for them. Their long-standing relationship with Equinox’s support and development teams drove Comporium’s decision to upgrade to the all-new TeleLink 11 and Protector 11 platforms and to also add the rating module as part of this most recent project.
“It’s clear that Equinox is so much more than just a vendor,” stated Greg Donnelly, Comporium Senior Vice President and CIO. “They partnered with us to deliver solutions designed specifically for our requirements. Their team evaluated every input, network feed, and delivery target and then offered best practice recommendations to optimize integration, automation, and revenue protection activities.”
Currently processing over 2 billion customer records a day, Equinox has helped companies in all telecom sectors protect and optimize their revenue. Their TeleLink platform solves business assurance challenges by making usage data actionable. Its robust mediation engine standardizes disparate records, compiles a data warehouse, and delivers the formatted data to other businesses and backend systems. Its powerful warehouse search and existing report engine provide unparalleled access to the data it captures for boundless revenue assurance opportunities, cost reductions, and operational efficiencies. Protector’s standing as the most reliable and cost-effective FMS comes from saving carriers hundreds of millions of dollars in fraud losses each year for the past 36 years. The system’s dynamic and adaptable monitoring metrics quickly identify fraudulent and abusive activity across all customer and call types, immediately alert about unwanted events, and can shut down activity at the switch or tear down active calls when warranted.
“Equinox has been deploying and supporting the industry’s most comprehensive suite of business assurance solutions since 1986. In that time, our experience with nearly 400 companies has given us the perspective and insight needed to design and deploy systems affordably, efficiently, offering both immediate and recurring return on investment for virtually any telecom business challenge,” explained Equinox Executive Vice President, David West. “We are truly honored for the continued opportunity to serve Comporium.”
Comporium, Inc., headquartered in Rock Hill, S.C., is a diversified, privately held communications company that employs nearly 1,000 people and provides broadband, TV, voice, wireless, smart home systems, and advertising services throughout the Carolinas. Comporium’s ventures include companies supplying business solutions, managed services, and digital signage. For more information, please visit www.comporium.com.
Since 1986, Nashville-based Equinox Information Systems has helped telecom customers around the world address profitability and network efficiency issues. Besides fraud management, Equinox also offers data mediation, usage analytics, revenue/expense management, routing assurance, network analysis, and custom solutions. They currently serve cable/MSOs, wireless, wireline, rural independent, CLEC, UCaaS/hosted VoIP, wholesale, and conference calling providers of all sizes in all service markets. To learn more, visit www.equinoxis.com, or follow the company on Twitter @EquinoxInfoSys and LinkedIn.
