Home / Our News & Events / News / EQUINOX COMMEMORATES ANNIVERSARY AMID RECORD DEPLOYMENTS
(NASHVILLE, TN) October 30, 2023 – Market-leading solutions supplier Equinox Information Systems jubilantly marked the beginning of their 38th year serving the telecommunications industry last month. At the same time, they celebrated 25 consecutive years of hosting their annual fraud management conference, which provides practical tools and tested strategies for mitigating risk and exposure to telecommunications fraud. This year’s forum showcased the Protector 11 fraud management system (FMS) as a formidable (and fast!) weapon in this ever-evolving battle. The event capped off a recordsetting number of Protector 11 implementations and deployments for the company, as scores of existing customers licensed Equinox’s next-gen FMS this past year. In fact, over 90% of the most recent fraud management conference’s attendees had already selected the latest version of the application.
Since September 1986, Equinox has helped telecommunication customers around the world protect and optimize revenue. At its inception, Equinox designed and deployed custom applications tailored specifically for the company who commissioned the solution. Based on repeated requests from telecom carriers and service providers around the globe for a unified, automated fraud management system, Equinox began commercially offering Protector as a standard platform in the 90s. As a result, they cemented their reputation as the most reliable and cost-effective FMS provider in the market and have saved carriers hundreds of millions of dollars annually in fraud losses.
“Helping companies protect their assets, defend their networks, and support their customer experience efforts is the cornerstone of every decision Equinox makes,” explained Equinox EVP David West. “This philosophy has resulted in strong relationships with companies who rely on us for business assurance solutions and who provide feedback that make our solutions more compelling. In the fraud management market, the value our solution provides is demonstrated by the fact that in the first year of full release, 70% of our existing customers elected to upgrade to the latest version of Protector.”
Customers who upgraded to Protector 11 include:
The name Protector is synonymous with fraud management in the telecommunication industry. Just as always, the FMS provides real-time protection, generates immediate alerts, and provides automatic blocking when warranted. Beyond that, Protector 11’s next generation architecture handles hundreds of millions of records per day while maintaining lightning-fast response times in the interface. The redesigned processing engine supports all record types, includes advanced security and privacy protocols, dramatically eases setup and administration time, and, thanks to an extremely extensible framework, it removes many barriers that constrained previous fraud management solutions.
Since 1986, Nashville-based Equinox Information Systems has helped telecom customers around the world address profitability and network efficiency issues. Currently processing over 2 billion customer records a day, Equinox has helped companies in all telecom sectors protect and optimize their revenue. Besides fraud management, Equinox also offers data mediation, usage analytics, revenue/expense management, routing assurance, network analysis, and custom development solutions. The company currently serves cable/MSOs, wireless, wireline, rural independent, CLEC, UCaaS/hosted VoIP, wholesale, and conference calling providers of all sizes and in all service markets. To learn more, visit www.equinoxis.com, or follow the company on Twitter @EquinoxInfoSys and LinkedIn.
