Home / Our News & Events / News / Bandwidth Turns To Equinox For Solution
(NASHVILLE, TN) October 23, 2019—Equinox Information Systems, a leader in the telecom business assurance solutions market, reports today that Bandwidth has licensed the company’s Protector system. Bandwidth Inc. (NASDAQ: BAND), a software company focused on communications for the enterprise, selected Equinox after searching for a solutions provider earlier this year. For this project, Equinox will implement, deploy, and maintain the Protector fraud management system (FMS) for Bandwidth. Since 1986, Equinox has been helping telecom companies and service providers stop fraud, mediate usage data, manage expense, and optimize revenue.
“Bandwidth is pleased to embark on this relationship with Equinox,” explained Tom Soroka who is Director Fraud Mitigation at Bandwidth. “Investing in the Protector platform further strengthens Bandwidth’s focus on customer success and commitment to the highest security measures. As part of system implementation, our team attended the Protector User Group again this year. This conference provided an in-depth look at Protector’s capabilities, but more importantly, it allowed us to engage with the entire support and development team assisting us.”
Protector, the most installed fraud management system (FMS) in the U.S., currently processes hundreds of millions of call records per day for customers around the globe. Immediate alerts about unwanted/ potentially dangerous activity speed response time and mitigate risk. Dynamic, customizable monitoring metrics allow Protector to detect all types of fraud—even the newest schemes—across all customer bases and call types. Advanced blocking protocols also allow Protector to stop unwanted activity at the source. Protector has well earned its reputation for combatting telecommunications fraud by saving carriers hundreds of millions of dollars in fraud losses last year alone.
“For 33 years, Equinox has helped competitive telecom service providers protect and optimize their revenue. Being chosen by Bandwidth for this project demonstrates our ability to innovatively address the ever-changing business assurance challenges in the industry,” said Equinox Information Systems EVP David West. “We appreciate Bandwidth’s trust in us and look forward to serving their FMS needs.”
Bandwidth (NASDAQ: BAND) is a software company focused on communications for the enterprise. Companies like Google, Microsoft, and RingCentral use Bandwidth’s APIs to easily embed voice, messaging and 9-1-1 access into software and applications. Bandwidth is the first and only CPaaS provider offering a robust selection of communications APIs built around their own nationwide IP voice network - one of the largest in the nation. More information available at www.bandwidth.com.
Since 1986, Equinox Information Systems has helped telecom customers around the world address profitability and network efficiency issues. Currently processing over 2 billion customer records a day, Equinox has helped companies in all telecom sectors protect and optimize their revenue. Besides fraud management, Equinox also offers data mediation, usage analytics, revenue/expense management, routing assurance, network analysis, and custom development solutions. The company currently serves cable/MSOs, wireless, wireline, rural independent, CLEC, UCaaS/hosted VoIP, wholesale, and conference calling providers of all sizes and in all service markets. To learn more, visit www.equinoxis.com, or follow the company on Twitter @EquinoxInfoSys and LinkedIn.
