Home / Our News & Events / News / Distributel Selects Equinox For Business Assurance Solution
(NASHVILLE, TN) November 4, 2020 — Equinox Information Systems is pleased to report that Distributel has selected them to assist with several business assurance objectives. Distributel, a national, award-winning, independent communications provider offering a wide range of business and residential communications services, recently licensed the Protector fraud management system (FMS) from Equinox to further safeguard their network. Currently processing over 2 billion records a day for providers around the world, Equinox has been deploying applications that help telecom companies stop fraud, mediate usage data, manage expense, and optimize revenue since 1986. Equinox is tasked with configuring and deploying the system to monitor Distributel’s vast and growing network, including active call tear down and automatic blocking across all monitored switches.
“Equinox has an established reputation as a reliable partner for solving business assurance challenges in the telecommunications industry,” commented Rishi Bahall who is Distributel’s Vice President, Engineering. “We are excited to incorporate their Protector solution as a key component of our operations so we can continue providing exceptional care and affordable services to our customers.”
Protector has well earned its standing in the market as the most reliable and cost-effective FMS by saving carriers hundreds of millions of dollars in annual fraud losses. Dynamic monitoring metrics allow Protector to detect the newest fraud schemes across all customer and call types. Immediate alerts about unwanted or suspicious incidents speed response time and mitigate risk. Advanced blocking protocols allow Protector to shut down activity at the switch or tear down active calls when warranted.
“We are honored for this opportunity to support Distributel’s business operations,” explained Equinox Executive Vice President David West. “Distributel and Equinox are both fiercely committed to their customers, so we are thrilled to collaborate with them on this project and look forward to continuing to grow our relationship for many years to come.”
Established in 1988, Distributel is a national, award-winning, independent communications provider offering a wide range of business and residential communications services. In 2020, the company proudly achieved certification as a Great Place to Work®, and it has also earned recognition for its progressive, collaborative workplace. 100% Canadian-owned, with offices across the country and a national network, Distributel continues to forge new partnerships and bring innovative solutions to market directly and through a thriving wholesale division. ThinkTel, the Business Services Division of Distributel, is a provider of advanced voice and data services for the SMB and Enterprise markets throughout Canada. The company offers TV services through TotalTV Inc., an IPTV service provider that operates in Ontario and Quebec. As a top Microsoft Solutions Partner and a Cisco PMP, the Business Services division is focused on driving industry innovation. For more information, visit: www.distributel.ca.
Since 1986, Equinox has helped telecommunication customers around the globe stop fraud, mediate usage data, manage expense, and optimize revenue. The company’s data mediation, fraud management, revenue/expense management, routing assurance, usage analytics, network analysis, and custom application development solutions are currently deployed in virtually every sector of the telecom industry, including cable/MSOs, wireless, wireline, rural independent, CLEC, UCaaS/hosted VoIP, wholesale, and conference calling providers. To learn more about Equinox’s solutions and the people who power them, visit www.equinoxis.com, or follow the company on Twitter @EquinoxInfoSys and LinkedIn.
