Home / Our News & Events / News / FirstLight Rolls Out Equinox Business Assurance Solutions
NASHVILLE, TN—April 17, 2018—Leading telecom solutions provider Equinox Information Systems reports that FirstLight has upgraded to the latest version of the TeleLink revenue assurance platform and selected the Protector fraud management application to monitor their network. As a leading fiber-optic bandwidth infrastructure services provider operating in the Northeast, FirstLight has been building and operating their own fiber optic network for 20 years. They’ve also grown their network through several mergers and acquisitions in recent years. In fact, FirstLight first became acquainted with Equinox after acquiring Sovernet Communications early last year.
Currently processing 1.7 billion records a day for service providers around the world, Equinox has been helping telecom companies stop fraud, mediate usage data, manage expense, and optimize revenue since 1986. Since 2006, Sovernet relied on the TeleLink solution for record mediation, rate management, vendor reconciliation, and reporting. After evaluating the TeleLink solution in place at Sovernet and reviewing its results, FirstLight opted to not only continue using the system but to also upgrade and roll out the latest TeleLink usage analytics features. Additionally, FirstLight licensed the Protector fraud management solution from Equinox to monitor their expanding network.
“The expanded mediation and fraud management solutions from Equinox received a lot of high-level exposure at FirstLight after the Sovernet acquisition last year,” explained FirstLight CIO Scott Gilbert. “We are excited to move forward on both projects and look forward to continuing to work with Equinox.”
Protector, the most installed fraud management system in the U.S., is a comprehensive, scalable solution with a proven record of combatting even the newest fraud schemes. Saving carriers from hundreds of millions in fraud losses last year alone, Protector has well earned its reputation. TeleLink solves business assurance challenges by making usage data actionable. Its advanced usage analytics and report engine provide essential revenue, expense, and network management benefits.
“Protector and TeleLink are both market-tested, mature solutions that have produced benefits for hundreds of customers around the globe,” said David West, Executive Vice President of Equinox Information Systems. “While the results these companies achieve are great, our relationship with them is the most important aspect to us! We are grateful that FirstLight entrusted us with their latest projects.”
FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting nearly 8,000 locations in service with more than 20,000 locations serviceable by our 14,000 route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.
To learn more about FirstLight, visit www.firstlight.net, or follow the company on Twitter and LinkedIn.
Founded in 1986, Equinox Information Systems provides business assurance solutions that help protect and optimize revenue of telecommunications companies worldwide. The company’s solutions include mediation, usage analytics, fraud management, network analysis, routing assurance, and custom application development. Because their solutions are scalable, reliable, and interoperable, Equinox currently serves every sector of the telecom industry, including cable/MSO, wireless, wireline, ILEC, CLEC, VoIP, and wholesale providers around the globe. To learn more, go to www.equinoxis.com.