Home / Our News & Events / News / Equinox To Provide Expanded Suite Of Solutions To Inteliquent
(NASHVILLE, TN) November 18, 2020 — Equinox Information Systems is pleased to supply Inteliquent with several requested business assurance solutions. Inteliquent, a leading provider of voice, messaging and emergency services to communication service providers, recently tasked Equinox with additional initiatives related to their Protector fraud management system (FMS). Currently processing over two billion records a day for providers around the world, Equinox has been deploying applications since 1986 to help telecom companies stop fraud and mediate usage data. With the largest tier 1 communications network and footprint in the U.S., Inteliquent has relied on Equinox’s business assurance solutions since 2013. They recently turning to Equinox to craft and implement several features to further improve efficiency, eliminate manual processes, and add greater value to the automated customer interactions initiated from within the FMS.
In 2013, the two companies forged a relationship when Inteliquent selected Equinox to develop a warehousing and reporting solution capable of efficiently handling the substantial volume of traffic on Inteliquent’s network. Inteliquent began relying on the Protector FMS to monitor their ever-growing network. Since then, Equinox has delivered several custom FMS features to support Inteliquent’s continued growth and innovation. The latest initiatives add time-saving automations to the notification and traffic treatment protocols already in place and directly support Inteliquent’s mission to provide customers with a superior network experience.
“I have worked with the Equinox team for at least 16 years in several different capacities throughout my telecom career. Equinox is a reliable partner who backs up their solutions with amazingly responsive customer support,” explained Stacy Graham, director of fraud management and international product for Inteliquent. “The Protector system is a key component of our daily operations and adds tremendous value to Inteliquent’s efforts focused on enabling the success of our customers.”
Protector has cemented its standing in the market as the most reliable and cost-effective FMS by saving carriers hundreds of millions of dollars in annual fraud losses. Dynamic monitoring metrics allow Protector to detect the newest fraud schemes across all customer and call types. Immediate alerts about unwanted or suspicious incidents speed response time and mitigate risk. Advanced call treatment protocols allow Protector to protect against fraudulent activity at the switch or prevent fraudulent calls from advancing when warranted.
“Protector’s ability to accommodate Inteliquent’s most recent requests for innovative solutions is a testament to the system’s extensibility and robustness,” commented Equinox Executive Vice President David West. “We appreciate the relationship we’ve established and the trust we’ve earned at Inteliquent over the years, and we always look forward to their participation in our user groups.”
Inteliquent enables voice, messaging and 911 services for communication service providers, unified communications as a service (UCaaS) providers, and partners. The foundation of Inteliquent’s communications platform as a service (CPaaS) is its fully redundant, geo-diverse, carrier-grade tier 1 network. This network is trusted by the nation’s largest service providers and carriers, as it provides the largest footprint of local phone numbers in the United States with over 12,200 on-net rate centers and 25 billion minutes of traffic on the network each month. Learn more at www.inteliquent.com.
Since 1986, Equinox has helped telecommunication customers around the globe stop fraud, mediate usage data, manage expense, and optimize revenue. The company’s data mediation, fraud management, revenue/expense management, routing assurance, usage analytics, network analysis, and custom application development solutions are currently deployed in virtually every sector of the telecom industry, including cable/MSOs, wireless, wireline, rural independent, CLEC, UCaaS/hosted VoIP, wholesale, and conference calling providers. To learn more about Equinox’s solutions and the people who power them, visit www.equinoxis.com, or follow the company on Twitter @EquinoxInfoSys and LinkedIn.
