Home / Our News & Events / News / Equinox Deploys NextGen Mediation Solution for Nex-Tech Wireless
(NASHVILLE, TN) November 1, 2024 — Market dominating telecom solutions supplier Equinox Information Systems is thrilled to assist Nex-Tech Wireless with a recent business assurance project. Nex-Tech Wireless, a premier wireless provider serving customers in over 40 counties of central and western Kansas, elected to upgrade to the TeleLink 11 platform after successfully relying on Equinox to supply mediation solutions for them since 2005. Equinox initially deployed the Collector and TeleLink solutions for Nex-Tech Wireless at that time. As Nex-Tech Wireless’ network traffic and market grew, they expanded their use of the application, eventually resulting in their decision to invest in the rearchitected and redesigned TeleLink 11 online portal.
Since 1986, Equinox has been implementing solutions that help telecom companies and service providers around the globe stop fraud, mediate usage data, manage expenses, and optimize revenue. The company currently processes over two billion customer records a day. Specifically, their TeleLink platform mediates the usage records from multiple points of Nex-Tech Wireless’ network to ensure timely, accurate billing and delivery to other operational support systems. It also warehouses this data so they can analyze performance, troubleshoot issues, and evaluate trends across their entire network.
“Equinox has been a fantastic partner and ally for Nex-Tech Wireless since we began working together nineteen years ago,” said Jon Lightle, President & CEO at Nex-Tech Wireless. “The TeleLink application has efficiently, accurately, and reliably been mediating our network records to billing for almost two decades. More importantly though, Equinox has provided phenomenal support to our team every step of this journey!”
TeleLink provides essential revenue management, expense management, and network management tools. Its primary purpose is to make usage data actionable. Its robust mediation engine standardizes disparate records, compiles a data warehouse, and delivers formatted data to billing systems and other and backend processes. Its powerful warehouse search and report engine provides unparalleled access to the data it captures, so you can quickly identify operational efficiencies and analyze network traffic.
“Savvy providers like Nex-Tech Wireless demand affordable, technologically advanced solutions that provide them with a strong competitive edge,” explained Equinox CEO David West. “Nex-Tech Wireless’ continued reliance on TeleLink shows it has risen to that challenge. The Equinox team appreciates the opportunity to wholeheartedly support Nex-Tech Wireless as we have and far into the future!”
Nex-Tech Wireless, a subsidiary of Nex-Tech Inc./Rural Telephone, Golden Belt Telephone and Tri-County Telephone, is a premiere wireless provider offering wireless solutions to residents in over 40 counties of central and western Kansas. Nex-Tech Wireless’ mission is to provide an unrivaled customer experience by bringing trusted technology and superior service to their hometowns. To learn more about Nex-Tech Wireless, please visit www.nex-techwireless.com or call 1-800-621-2600.
Since 1986, Nashville-based Equinox Information Systems has helped telecom companies around the world address profitability and network efficiency issues. Currently processing two billion customer records a day, Equinox has served companies in all telecom sectors, allowing them to protect and optimize their revenue. Besides fraud management, Equinox also offers data mediation, usage analytics, revenue/expense management, routing assurance, network analysis, and custom application development solutions. The company currently serves every sector of the telecom industry, including cable/MSOs, wireless, wireline, rural independent, CLEC, UCaaS/hosted VoIP, wholesale, and conference calling providers. To learn more, visit www.equinoxis.com, or follow the company on X @EquinoxInfoSys and LinkedIn.
