Home / Our News & Events / News / LOGIX TURNS TO EQUINOX FOR NEXT-GEN SOLUTION
(NASHVILLE, TN) November 20, 2023–Market-leading business assurance solutions supplier Equinox Information Systems announced today that the largest fiber network provider in Texas, LOGIX Fiber Networks, selected them to implement the all-new Protector 11 application for their organization.
Currently processing over 2 billion records daily for service providers around the world, Equinox has been helping telecom companies and service providers stop fraud, mediate usage data, manage expenses, and optimize revenue since 1986. As one of the company’s longest standing customers, LOGIX began relying on Equinox in the late 1980s. At that time, they initially selected Equinox to supply a fraud management system (FMS) to monitor their network. As a result of significant network growth in the following years, LOGIX asked Equinox to provide mediation and reporting solutions. Therefore, Equinox deployed the TeleLink platform in 2018 to collect, standardize, and deliver records from LOGIX expansive network to their billing system. The companies’ decades-long experience of achieving proven results from these solutions made turning to Equinox for assistance on this latest project an easy decision for LOGIX.
“LOGIX provides its customers with guaranteed high-bandwidth connectivity and the best business-voice solutions,” said Scott Vanbiber, LOGIX Vice President of Information Technology. “As a trusted partner for more than three decades, Equinox’s expertise has been invaluable in supporting our team and processes that allow us to accomplish that mission.”
Protector’s reputation is well earned. The most installed fraud management system (FMS) in the U.S., Protector is a powerful solution leveraging over three decades of experience and enhancements. The application has saved carriers hundreds of millions of dollars in fraud losses each year, allowing them to stop fraud in progress, investigate and resolve cases quickly, and most importantly, enjoy rapid and significant return on their investment. The system’s dynamic and flexible monitoring metrics quickly identify fraudulent and abusive activity across all customer and call types. Protector can shut down activity at the switch or tear down active calls when needed. Its extensive case management tools allow speedy investigation and resolution of all events online.
Equinox Information Systems EVP David West explained, “It’s been an amazing experience working alongside LOGIX for over 30 years. Their continued reliance on Equinox clearly demonstrates our ability to understand business challenges and respond to them efficiently and impactfully.”
LOGIX Fiber Networks operates its business fiber network across Texas. It provides highly secure fiber-based data, internet, voice services, and data center access to approximately 10,000 enterprise and carrier customers and connects more than 80 colocation data centers. With a 40-year history and known for its outstanding Texas-based customer service, flexible and fast connectivity options, and best-in-class reliability due to its built-for-business fiber network, LOGIX offers a broad range of business voice and data options. Services include Business Voice, Business Internet, Business Ethernet, SD-WAN, Business Wavelength, Business Voice Cloud, Business Voice Trunks, Data Centers, and Cloud Connect. For more information, visit LOGIX.com.
Since 1986, Nashville-based Equinox Information Systems has helped telecom companies around the world address profitability and network efficiency issues. Currently processing 2 billion customer records a day, Equinox has served companies in all telecom sectors, allowing them to protect and optimize their revenue. Besides fraud management, Equinox also offers data mediation, usage analytics, revenue/expense management, routing assurance, network analysis, and custom application development solutions. The company currently serves every sector of the telecom industry, including cable/MSOs, wireless, wireline, rural independent, CLEC, UCaaS/hosted VoIP, wholesale, and conference calling providers. To learn more, visit www.equinoxis.com, or follow the company on Twitter @EquinoxInfoSys and LinkedIn.
