NASHVILLE, TN — December 15, 2010 — Armstrong Telecommunications, operating across Ohio, Pennsylvania, West Virginia, Maryland, Kentucky, and New York, has licensed TeleLink — a mediation and revenue assurance platform from Equinox Information Systems — to enhance its network operations.
The software collects, stores, analyzes, and reports usage data from various network switches and external sources, including Siemens DCO and Cisco BTS platforms. For Armstrong, the system was customized to include network reporting, usage rating, and call matching capabilities.
Tom Wilson, Director of Telecom Traffic Management at Armstrong, noted that his previous experience with Equinox solutions gave him confidence in their ability. He explained that TeleLink enables "sophisticated reporting and analysis on our call detail record (CDR) usage" and facilitates matching usage data from their network with EMI data from trading partners.
David West, Equinox Executive Vice President, emphasized the transformative impact, stating that TeleLink provides carriers "access to a data warehouse of information about their network activity." He highlighted its utility in comparing switch usage to CABS records and converting data to EMI format for billing systems.
About Armstrong Telephone Company
Armstrong Telephone Company provides voice, internet, and video services through its cable company Armstrong Utilities and independent telephone company Armstrong Telephone.
About Equinox Information Systems
Founded in 1986, Equinox Information Systems provides telecommunications software globally, specializing in mediation, revenue assurance, fraud management, network analysis, routing assurance, and custom development. To learn more, visit equinoxis.com or call (615) 612-1200.