NASHVILLE, TN — August 22, 2013 — Equinox Information Systems announced that TelNet Worldwide has adopted the TeleLink mediation solution. TelNet, a Troy, Michigan-based communications provider, previously deployed Protector, Equinox's fraud management system, beginning in late 2010. The successful partnership led TelNet to select Equinox again when seeking an enhanced mediation platform for their expanding operations.
TeleLink transforms usage data into actionable business intelligence by collecting, validating, storing, analyzing, and reporting information from multiple switch and off-net sources. The platform automates data flow from switching systems to billing and downstream operations. For TelNet specifically, TeleLink will handle management and filtering of billing records while extracting and enriching usage data in a data warehouse. This enables TelNet to monitor individual records throughout billing processes, conduct usage analytics, generate traffic reports, and perform revenue assurance audits.
Rick Riordan, TelNet Vice President, stated: "Deploying Protector across our switched network has been a key element in our overall fraud prevention strategy." He highlighted the strong return on investment and positive experience with Equinox support as deciding factors.
David West, Executive Vice President at Equinox, expressed the company's commitment: "We value the relationships we have with our customers" and aim to help organizations optimize revenue and manage expenses long-term.
About TelNet Worldwide
TelNet Worldwide, headquartered in Troy, Michigan, provides comprehensive business communications including voice, data, Internet, and connectivity services. The company emphasizes customer focus, network redundancy, and innovative solutions.
About Equinox Information Systems
Founded in 1986, Equinox Information Systems serves hundreds of telecommunications customers globally with software solutions covering revenue assurance, fraud management, mediation, network analysis, and custom development. To learn more, visit equinoxis.com or call (615) 612-1200.