NASHVILLE, TN — January 14, 2015 — Equinox Information Systems announced that Midcontinent Communications has selected the Protector fraud management system. The solution was chosen to address financial risks stemming from toll fraud, incorporating investigation tools and case management capabilities.
According to Andi Livingston, Telecommunications Revenue Analyst at Midcontinent: "Equinox clearly demonstrated Protector's ability to deliver this functionality, and their team took the time to really understand our specific project requirements."
The Protector system provides real-time fraud detection through continuous monitoring of usage records against established thresholds. It employs dynamic profiling and proprietary metrics to identify all fraud types across customer accounts and call varieties. The platform features configurable business rules and scoring mechanisms for customized monitoring and alerting.
David West, Executive Vice President of Equinox, stated: "Protector is a time-tested, market-proven solution. We appreciate the opportunity to demonstrate its abilities, but more importantly, are grateful for the trust Midcontinent has placed in the entire Equinox team."
About Midcontinent Communications
Founded in 1931, Midcontinent serves over 300,000 customers across 335 communities in the Upper Midwest. The company offers internet, cable television, phone, home monitoring, and advertising services.
About Equinox Information Systems
Operating since 1986, Equinox provides fraud prevention, data mediation, revenue management, and analytics solutions to telecommunications carriers globally. Protector is deployed across cable telephony, wireless, wireline, and independent provider sectors. To learn more, visit equinoxis.com or call (615) 612-1200.