NASHVILLE, TN — April 10, 2015 — TDS Telecom, ranked as the 7th largest local exchange telephone company in the U.S., has implemented Equinox Information Systems' Protector fraud management system. The solution was licensed in 2014 following an evaluation of its automated capabilities.
Protector delivers real-time fraud detection by distinguishing legitimate customer activity from fraudulent transactions. The system alerts analysts immediately when suspicious behavior is detected, with escalation protocols for higher-risk incidents. Using dynamic usage profiling and proprietary monitoring metrics, Protector identifies all fraud types across diverse customer bases.
Nichole Schneeberger, Commercial Product Manager at TDS Telecom, emphasized that "Protecting our network and our customers is a top priority for TDS Telecom. Protector is an important component in our overall strategy to do just that."
David West, Executive Vice President at Equinox, stated: "Having TDS Telecom rely on Equinox as their FMS vendor further strengthens Protector's position as an industry-leading solution."
About TDS Telecom
TDS Telecom operates as a subsidiary of TDS, serving 1.1 million connections across rural, suburban, and metropolitan communities. Headquartered in Madison, Wisconsin, it employs approximately 3,300 people.
About Equinox Information Systems
Since 1986, Equinox Information Systems has provided telecommunications solutions. Beyond fraud management, the company offers mediation, usage analytics, network analysis, and custom development services to carriers globally. To learn more, visit equinoxis.com or call (615) 612-1200.