Nashville, TN — February 17, 2020 — Equinox Information Systems announced that NorthState has upgraded to the Case Manager Portal (CMP) application for fraud management. NorthState, a fiber optic and cybersecurity provider, began working with Equinox in 2013, initially deploying the TeleLink platform for SS7 data reporting and traffic analysis. Following that success, NorthState replaced a legacy mediation system and licensed Equinox's Protector automated fraud management system.
The latest upgrade to the CMP adds enhanced case management and reporting capabilities to NorthState's existing Protector deployment.
"TeleLink and Protector have both yielded positive returns far beyond the initial investment." — Greg Groppe, Director of Corporate Technology, NorthState
"NorthState's continued reliance on Equinox is a testament to our commitment to customers and our relationship with them." — David West, EVP, Equinox Information Systems
Protector processes hundreds of millions of records daily, offering immediate alerts for suspicious activity, dynamic monitoring metrics, and advanced blocking protocols. The solution has saved carriers hundreds of millions in fraud losses annually.
About Equinox Information Systems
Equinox Information Systems is a Nashville-based provider of telecom intelligence software, serving 380+ carriers worldwide since 1986. The company's Equinox 13 platform — including ClearIO, Protector, and TeleLink — helps telecommunications companies stop revenue leakage, detect fraud, and manage usage data. For more information, visit equinoxis.com or call (615) 612-1200.