Nashville, TN — May 20, 2020 — Equinox Information Systems announced it is expanding its services with OTELCO, a telecommunications provider serving business and residential customers across seven states. The partnership, which began in 2008 with the TeleLink mediation platform, has evolved to include an upgrade to the newest version of Equinox's Protector fraud management system — adding automatic blocking capabilities including active call tear down, while extending monitoring to additional Metaswitch and BroadSoft switches.
"OTELCO continues to rely on Protector and TeleLink as essential components in our successful and profitable network operations. The continuity of working with the same implementation and support team over the years has been invaluable." — Danielle Hopper, Director of Network Engineering, OTELCO
"Our consultative approach means we take time to understand each customer's unique technology requirements and business needs — OTELCO is a great example of that long-term partnership." — David West, EVP, Equinox Information Systems
Protector delivers real-time protection with instant notification of suspicious activity and browser-based investigation tools. TeleLink compiles and converts call records from multiple network sources while warehousing data for analytics and reporting.
About Equinox Information Systems
Equinox Information Systems is a Nashville-based provider of telecom intelligence software, serving 380+ carriers worldwide since 1986. The company's Equinox 13 platform — including ClearIO, Protector, and TeleLink — helps telecommunications companies stop revenue leakage, detect fraud, and manage usage data. For more information, visit equinoxis.com or call (615) 612-1200.