Protector User Group Meeting

October 22 - 24, 2018

WHAT

This must-attend event is designed for EVERY member of the Protector community. World-class fraud management education, beautiful meeting facility, access to industry experts...the Protector User Group Meeting has it ALL!

• Take your fraud management strategies to the next level. Protector veteran and fraud expert Christi Vanoye leads in-depth training sessions during the event. (submit questions in advance!)
• Get a thorough overview of the entire system and learn how to maximally benefit from the newest features.
• Help your bottom line. Learn how to reduce fraud losses via carrier-led case studies.
• Make a difference. Your questions and input directly shape Protector's future features.
• Collaborate. Network and exchange tips with fraud management experts from every telecom sector.
• Earn Certified Communications Security Professional (CCSP) credits if you’re a CFCA member.
• Enjoy. Meet your Equinox team and network with the Protector community at Top Golf (10/23 evening).
• Experience southern hospitality. Equinox furnishes six meals for event attendees.

WHERE

All User Group Meeting sessions take place at the Music City Center, which is located at 201 5th Ave S, Nashville, TN 37203, (615) 401-1400.

WHO

Any Protector user currently under maintenance can attend the meeting FREE OF CHARGE. There's no better value, as your only cost is for travel and lodging! The event costs $1,295 per person for all other attendees. Seating is limited, so be sure to register as soon as possible¹.

WHEN

The event occurs October 22 - 24, 2018 (Monday through Wednesday).

Monday October 22: Lunch is provided at 12:00 pm at the Music City Center, followed by the event’s official kick off at 1:00. Please plan to arrive at the Nashville airport no later than 11:00 am (Central) to take advantage of the day’s activities. The UGM event begins with formal introductions, followed by a tour of new system features and a training session. All training sessions are led by Implementation Manager, Christi Vanoye. We gladly welcome suggestions and advance questions for the training sessions.

Tuesday October 23: This day begins with continental breakfast at the Music City Center. Educational and networking sessions for this day include carrier-led case studies, additional training, access to the Equinox support and development team, lunch break, and the ever-popular Wish List. Sessions wrap by 4:30. After a respite, Equinox also provides dinner out on Tuesday night at Top Golf. Shuttle service is provided for dinner on Tuesday evening.

Wednesday October 24: The final day starts with breakfast at the Music City Center followed by case studies and sessions running until noon. Lunch is available at noon for those who have later flights.

HOW

You must register to attend the event. Registration is now open at https://www.regonline.com/2018protectorusergroupmeeting.

WHERE TO STAY

Please read this information carefully regarding your lodging choices, as this year’s options are all downtown.

Host Hotel: Hampton Inn & Suites by Hilton Nashville Downtown, 310 4th Avenue South, Nashville, TN 37201. Equinox has reserved a limited block of rooms for 10/21/18* to 10/24/2018 for the Protector User Group Meeting. The discounted $219 room rate is available until September 7th or until the group block sells out, whichever comes first. Book online at http://hamptoninn.hilton.com/en/hp/groups/personalized/B/BNADTHX-SPG-20181021/index.jhtml?WT.mc_id=POG and use code SPG to receive the reduced rate. Reserve your room as soon as possible, as the number of discounted rooms is limited, and downtown hotels fill quickly. After the September 7th cutoff date or the SPG block sells out, any available room in the hotel confirms at the prevailing rack rate. Hotel parking is available by valet only at $32 per day (subject to change). To reach the host hotel by phone, call (615)277-5000. *The SPG block for Sunday 10/21/18 is extremely limited.

Alternate hotels: To stay elsewhere within walking distance of the Music City Center, secure accommodations by contacting those hotels directly: http://www.nashvillemusiccitycenter.com/visitors/hotels.

Participants are responsible for their own hotel costs. Equinox provides 6 meals as part of the conference.

HOW TO GET TO THE UGM EACH DAY

The host hotel is (less than two blocks) walking distance from the Music City Center (MCC) event venue. Please note that PUGM attendees are responsible for securing transportation to/from the airport. Equinox provides shuttle service Tuesday evening for the networking dinner, as needed.

Participants are responsible for their own travel, transportation, and accommodation costs.

WHAT'S NEXT

Now that you've decided to join us for the 2018 Protector User Group Meeting:

• Register for the event online.
• Reserve your hotel online at the host hotel or alternate, downtown hotel.
• Book a flight or make travel plans for getting to Nashville.
• Submit specific training questions for Christi to cover during the event training sessions.

_____________________________________
¹ Event registration deadline is October 8, 2018. Registrations received or cancelled after this date incur a $250 fee.