Home / Our News & Events / News / Equinox Information Systems Supplies Solution For Sangoma
(NASHVILLE, TN) June 6, 2023—Equinox Information Systems is pleased to supply Sangoma Technologies Corporation, a trusted leader in delivering cloud-based Communications as a Service solutions for companies of all sizes, with a business assurance solution. Equinox has been helping telecom companies and service providers stop fraud, mediate usage data, manage expense, and optimize revenue since 1986. Sangoma’s evaluation last year identified Protector as the most reliable and affordable FMS on the market. As a result, Equinox configured and deployed the application across Sangoma’s network.
“Sangoma's decision to go with Equinox Information Systems as a fraud and analytics engine was an easy one. Their platform is the result of years of innovation by addressing some of the most important elements involved in operating a Voice business, namely fraud mitigation and usage analytics. Their expertise in this field and the ease of use of their platform gives Sangoma the tools it needs to be successful in a rapidly evolving industry,” explained Sebastian Kiely, EVP Network Operations at Sangoma.
Protector’s reputation is well earned. The most installed fraud management system (FMS) in the U.S., Protector is a powerful solution leveraging over three decades of experience and enhancements. The application has saved carriers hundreds of millions of dollars in fraud losses each year, allowing them to stop fraud in progress, investigate and resolve cases quickly, and most importantly, enjoy rapid and significant return on their investment. The system’s dynamic and flexible monitoring metrics quickly identify fraudulent and abusive activity across all customer and call types. Protector can shut down activity at the switch or tear down active calls when needed. Its extensive case management tools allow speedy investigation and resolution of all events online.
“Equinox is especially well suited to partner with Sangoma on this FMS project,” stated Equinox Executive Vice President, David West. “Our Protector solution proactively addresses unwanted network events, supports Sangoma’s specific business logic, and most importantly, includes expert, personal guidance from our support and training staff to help them maximally benefit from every aspect of the application.”
Sangoma Technologies is a trusted leader in delivering value-based Communications as a Service (CaaS) and Managed Service Provider (“MSP”) solutions for businesses of all sizes, including Managed Security, Managed SD-WAN and Managed Access. Sangoma’s cloud-based communication services include Unified Communication (UCaaS) business communications, Contact Center as a Service (CCaaS), Video Meetings as a Service (MaaS), Collaboration as a Service (Collab aaS), Communications Platform as a Service (CPaaS), Trunking as a Service (TaaS), Fax as a Service (FaaS), Device as a Service (DaaS), and Access Control as a Service (ACaaS). In addition, Sangoma offers a full line of communications Products, including premise-based UC systems, a full line of desk phones and headsets, and a complete connectivity suite (gateways/SBCs/telephony cards). Sangoma’s products and services are used in leading UC, PBX, IVR, contact center, carrier networks, office productivity, and data communication applications worldwide. Sangoma is also the primary developer and sponsor of Asterisk and FreePBX, the world’s two most widely used open-source communication software projects.
Sangoma Technologies Corporation is publicly traded on the Toronto Stock Exchange (TSX: STC) and Nasdaq (Nasdaq: SANG). Additional information on Sangoma can be found at: www.sangoma.com.
Since 1986, Nashville-based Equinox Information Systems has helped telecom companies around the world address profitability and network efficiency issues. Currently processing 2 billion customer records a day, Equinox has served companies in all telecom sectors, allowing them to protect and optimize their revenue. Besides fraud management, Equinox also offers data mediation, usage analytics, revenue/expense management, routing assurance, network analysis, and custom application development solutions. The company currently serves every sector of the telecom industry, including cable/MSOs, wireless, wireline, rural independent, CLEC, UCaaS/hosted VoIP, wholesale, and conference calling providers. To learn more, visit www.equinoxis.com, or follow the company on Twitter @EquinoxInfoSys and LinkedIn.
