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TeleLink User Group Meeting

April 12-13, 2022

WHAT

We've missed you and are excited to gather in person again! Specifically designed for EVERY member of the TeleLink community, this event helps you maximize your company's revenue and business assurance efforts. During the meeting, you can expect to:

  • Better understand TeleLink and all its components;
  • Get valuable tips from case studies and use case discussions;
  • See the latest product features and learn how to leverage them for maximum benefit;
  • Make a difference. Your questions and input directly shape TeleLink's future features;
  • Participate in training led by Equinox implementation specialists;
  • Submit questions in advance for additional in-depth training;
  • Network and exchange tips with other system users and telecom professionals;
  • Meet the Equinox team members who develop and support TeleLink; and
  • Enjoy southern hospitality. Equinox provides 5 meals during the conference.

WHERE

All sessions take place April 12 and 13 at the Music City Center, located at 201 Rep. John Lewis Way S (formerly 5th Ave S), Nashville, TN 37203, (615) 401-1400.

WHO

Any TeleLink user currently under maintenance can attend the meeting FREE OF CHARGE. There's no better value, as your cost is for travel and lodging only! The event costs $1,295 per person for all other attendees. Seating is limited, so be sure to register as soon as possible1.

WHEN

The event occurs all day April 12, 2022, and half day April 13, 2022. To make the best use of your time out of the office, we're also pleased to offer an introductory TeleLink 101 webinar BEFORE this year's meeting.

Tuesday, March 29, 2022 12:00 PM Central: This one-hour online training is perfect for newer users, first-time TeleLink User Group Meeting attendees, or anyone who wants to review system basics. This free session is open to ALL current members of the Equinox community (even if you cannot attend TUGM). This session is offered online only and requires separate registration. This webinar is perfect preparation for the user group and is designed to help you get the most out of the meeting's content.

Tuesday, April 12, 2022: This day begins at 8:30 AM (Central) with breakfast and networking at the Music City Center. After breakfast, the event officially kicks off. The day consists of educational sessions on TeleLink, including use case discussions, customer examples, and a tour of the newest features and system benefits. You can also expect the ever-popular Wish List, a networking lunch, group photo, and expert advice from the Equinox Support and Development staff. There is a respite after sessions wrap, and then Equinox provides a perfectly magical networking dinner at Nashville Underground that night.

Wednesday, April 13, 2022: This day begins 8:30 AM (Central) at the Music City Center with breakfast and networking followed by in-depth training on multiple facets of TeleLink, including a session on TeleLink's routing assurance and OM reporting capabilities as well as a customer-led discussion of reporting. Sessions conclude before lunch, with a meal provided for those who have later flights.

*We gladly welcome suggestions and questions for the training session(s) in advance or at the event.

HOW

You must register to attend the event. Registration is now open at https://cvent.me/ZqaV4a?RefId=TUGM2022.

WHERE TO STAY

Please read this information carefully regarding your lodging choices.

Host hotel: Hampton Inn & Suites by Hilton Nashville Downtown, 310 4th Avenue South, Nashville, TN 37201. Equinox has reserved a limited block of rooms 4/11/22 to 4/13/2022 for the TeleLink User Group Meeting. The $199 room rate is available until March 11th or until the group block sells out, whichever comes first. Book online at https://www.hilton.com/en/book/reservation/deeplink/?ctyhocn=BNADTHX&groupCode=CHHEQS&arrivaldate=2022-04-11&departuredate=2022-04-13&cid=OM,WW,HILTONLINK,EN,DirectLink&fromId=HILTONLINKDIRECT. Use code CHHEQS to receive the discounted rate. After the March 11th cutoff date or the event block sells out, any available room is at the prevailing rack rate. To reach the host hotel by phone, call (615) 277-5000. Hotel parking is available by valet only at $42 per day (subject to change).

Alternate hotel: You may wish to stay at a different hotel within walking distance of the Music City Center. Secure accommodations by contacting those hotels directly: http://www.nashvillemusiccitycenter.com/visitors/hotels.

Participants are responsible for all other travel and lodging costs.


HOW TO GET TO/FROM THE UGM

The host hotel is (less than two blocks) walking distance from the Music City Center (MCC) event venue. Please note that TUGM attendees must secure transportation to/from the airport.

Participants are responsible for all other travel and lodging costs.


WHAT'S NEXT

Now that you've decided to join us for the 2022 TeleLink User Group Meeting:

  • Register for the event online.
  • Reserve your hotel online at the host hotel or alternate, downtown hotel.
  • Book a flight or make travel plans for getting to Nashville.
  • Plan to attend the TeleLink 101 introductory webinar on March 29. It's perfect for new users, first-time TUGM attendees, or anyone who wants to review basic system terms and concepts. You must register separately for this webinar.
  • Submit specific training questions for the training session(s).


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1 Event registration deadline is March 25, 2022. Registrations received or cancelled after this date are subject to a $250 fee.