TeleLink User Group Meeting AGENDA
April 4 - April 5, 2023
WHERE
All sessions take place in rooms 208A & 208B at the Music City Center, located at 201 Rep. John Lewis Way S (formerly 5th Ave S), Nashville, TN 37203, (615) 401-1400.
WHEN
Tuesday April 4, 2023
| 8:30 am | Breakfast at Music City Center |
| 9:00 am | Welcome and Introductions |
| Byron Middendorf provides opening remarks and kicks off the conference with introductions | |
| 9:45 am | T7 / T11 Dates, Lifecycles, and More |
| David West provides a framework for the remaining conference sessions | |
| 10:00 am | What's New in TeleLink |
| David West and Christi Vanoye discuss the latest additions to version 7 and introduce version 11 | |
| 10:30 am | Break |
| 10:45 am | TeleLink 11—A New User Experience |
| Chad Henke, Hunter McGee, and Chase Haley introduce and provide context for TeleLink's all-new interface | |
| 11:15 am | TeleLink 11—From Raw File to Structured Output |
| Bill Menees and David Bastin give a behind-the-scenes look at how TeleLink transforms usage files | |
| 11:45 am | Group Picture |
| 12:00 pm | Lunch |
| 1:00 pm | Warehouse and Quick Search |
| Amy Oldham and Chad Henke demonstrate TeleLink's powerful new data viewer | |
| 1:30 pm | Reporting: An Intelligent Wizard |
| Christi Vanoye and Chad Henke walk through the all-new report wizard, highlighting the pivot features | |
| 2:15 pm | Break |
| 2:30 pm | Routing Assurance |
| Eric Bright and Chris Lowe detail the system's powerful routing assurance features | |
| 3:00 pm | TeleLink Reporting: Ad Hoc versus Legacy Ad Hoc |
| David Bastin explains the unique new aspects of TeleLink reporting | |
| 3:30 pm | Break |
| 3:45 pm | Customer Panel |
| David West facilitates this question-and-answer style discussion | |
| 4:30 pm | Wrap-up |
| David West summarizes the day's sessions and provides instructions for the dinner | |
| 6:00 pm | Happy Hour followed by dinner at Pinewood Social |
| All participants enjoy networking, drinks and appetizers, followed by dinner and bowling |
Wednesday April 5, 2023
| 8:30 am | Breakfast at Music City Center |
| 9:00 am | TeleLink Modules—OM Reporting |
| Eric Bright and David West illustrate TeleLink's ability to harness and present OM data meaningfully | |
| 9:30 am | References and Dashboards |
| Chris Lowe and Simeon C'deBaca dive into the investigative benefits of these features | |
| 10:00 am | Break |
| 10:15 am | What's Next for TeleLink? Subscriptions, Ad Hoc LiveStream, and More Dashboards |
| David Bastin and Bill Menees lay out TeleLink's roadmap and coming attractions | |
| 10:45 am | Break |
| 11:00 am | Wish List |
| David West and Chris Lowe capture feedback and product requests during this brainstorming discussion | |
| 11:45 am | Wrap-up |
| David West officially closes the event | |
| 12:00 pm | Lunch provided for those with later flights |