NASHVILLE, TN — October 20, 2014 — Nashville-based Equinox Information Systems announced they are hosting their annual Protector User Group Meeting next month in Nashville, TN. The event runs from November 5–7 and is designed for current fraud management customers.
The meeting includes training workshops, educational sessions on fraud trends and case investigation practices, networking opportunities, crowdsourcing events for product enhancements, and carrier-led presentations on fraud mitigation. Attendees can earn educational credits toward CFCA's Certified Communications Security Professional designation.
Byron Middendorf, Equinox CEO, stated: "Fraud directly affects revenue and can negatively impact carriers' relations with their customers, which makes fraud management absolutely essential to a carriers' survival. Our customers are the focus of all that we do, and we want to give them the tools and knowledge needed to address and overcome the fraud mitigation challenges they face."
Equinox has hosted this educational event annually for 15 years, with increasing attendance from U.S. and international representatives. The UGM features discussion-style sessions rather than lectures and emphasizes direct interaction between Equinox's Customer Support staff and customers.
About Equinox Information Systems
Since 1986, Equinox Information Systems has assisted telecommunication customers globally with fraud prevention, usage data mediation, expense management, and revenue optimization. Protector, their fraud management system, is widely deployed across cable telephony, wireless, wireline, rural independent, CLEC, and wholesale provider sectors, saving carriers hundreds of millions annually. To learn more, visit equinoxis.com or call (615) 612-1200.