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(NASHVILLE, TN) September 1, 2016 — Leading business assurance solutions provider Equinox Information Systems proudly celebrates their 30th anniversary this month. Since its founding in 1986, Equinox has helped customers in the global telecommunications market protect and optimize revenue. Today, the company’s data mediation, fraud management, revenue/expense management, routing assurance, usage analytics, network analysis, and custom application solutions are currently deployed in virtually every sector of the telecom industry, including cable/MSOs, wireless, wireline, rural independent, CLEC, UCaaS/hosted VoIP, wholesale, and conference calling providers.
When Equinox first opened its doors in 1986, they developed custom software applications for the rapidly emerging telecommunications industry. By 1991, the company had expertise with Class 5 switch databases and usage record collection from multiple switching platforms. By 2011, version 10.0 of the company’s Protector solution was the most widely installed fraud management system (FMS) in the country, and their TeleLink platform emerged as a leader in the revenue assurance market space. In 2013, TeleLink broke new ground in the mediation arena—processing a billion records per day. Today, Equinox is the dominant FMS supplier to telecommunications companies in the US market, and having deployed TeleLink to address the usage analytics and reporting requirements for at least 60 carriers gives Equinox an unparalleled depth of experience in the telecom business assurance arena. Since 2015, Equinox has been an employee-owned company.
Over the years, Equinox has celebrated many notable accomplishments, but perhaps the most noteworthy one of all is that company founders, Wayne Lowe and Byron Middendorf, are still actively involved in Equinox’s daily operations. Both agree that their most important responsibility is continuing to invest in relationships. “Byron and I founded Equinox to be a great work environment—one where it is easy to always do the right thing for our employees and customers,” explained Wayne Lowe, who is Equinox’s co-founder and President. “The company’s success these past 30 years is possible because every customer, company, and project decision has been based on this simple philosophy.”
“When I reflect on the past 30 years at Equinox, it is not the sales figures or profits that come to mind. Instead, I recall the people who have shared this journey with us. Employees and customers who became lifelong friends and passionate professionals” noted Equinox co-founder and CEO, Byron Middendorf. “It is a pleasure to come to work each day with the goal of building an organization that values comradery and compassion. If you cover those two, the bottom line takes care of itself!”
Equinox sincerely thanks the customers who joined them during the first 30 years of the company’s history. This anniversary would not be possible without their support, friendship, and project collaboration. The company also gratefully acknowledges the importance of its employees, who are not only dedicated to their customers’ business endeavors but are also passionate about establishing personal, long-term relationships with them! Equinox is excited about what the future holds and looks forward to working alongside the fine folks in the telecom industry for the next 30 years!
Since 1986, Nashville-based Equinox Information Systems has helped customers in the global telecommunication industry address profitability and network efficiency issues, including data mediation, fraud management, revenue/expense management, routing assurance, usage analytics, network analysis, and custom application development. The company’s TeleLink and Protector solutions currently process a billion usage records every day for customers across all market segments of the telecom industry. To learn more about the company, its products, and the people who power them, go to www.equinoxis.com.
