Nashville, TN July 2, 2013 — Nashville-based Equinox Information Systems reports that BEK Communications Cooperative (BEK) has licensed and installed the Protector fraud management system (FMS) to help combat the growing problem of international toll fraud. BEK is an ILEC, providing voice, data, and video services to south central North Dakota as well as rural Bismarck. Protector is an automated FMS that monitors call and data usage records for real-time fraud detection, currently processing hundreds of millions of call records per day for its customers.
Protector provides a proactive approach to distinguishing communications fraud from legitimate usage to deal with even the newest fraud schemes. Rather than hardcoding or targeting a specific fraud type or method, Protector employs dynamic usage profiling and other proprietary monitoring metrics to identify suspicious activity regardless of the manner in which unauthorized access was gained. Protector instantly notifies you when suspicious activity occurs and uses a weighted scoring algorithm to determine the fraud risk of each violation. Using this approach, Protector has helped customers save literally hundreds of millions of dollars in averted fraud losses.
“We needed a dedicated fraud management solution, particularly to monitor international calls from our Broadsoft switch,” noted James Noble, VoIP Engineer at BEK. “Having used this system previously at another company, I knew from firsthand experience that Protector was the right tool for this job.”
According to Equinox Executive Vice President, David West, “Protector is a market-proven solution, as evidenced by this story...successful results and positive return on investment achieved with Protector at another company make it the tool of choice for BEK. We confidently stand behind Protector's ability to quickly and accurately detect fraud, and it's rewarding to know our customers feel the same way!”
About BEK Communications Cooperative
BEK Communications Cooperative, founded in 1952, is a multi-faceted telecommunications company headquartered in Steele, North Dakota. The company provides voice (BEKTel), data (BEKNet), and video (BEKTV) services to more than 6,000 customers throughout six counties in south-central North Dakota. They focus on providing quality communications services at a reasonable price. For further details about the company and its products and services, please visit www.bektel.com.
Founded in 1986, Equinox Information Systems is a global provider of software solutions for hundreds of telecommunications customers worldwide. Providing a full range of software applications, which are backed by exceptional customer support, the company offers solutions in areas critical to profitability and network efficiency, including revenue assurance, fraud management, mediation, network analysis, and custom application development. Their Protector solution leads the industry in providing affordable and reliable fraud management. For more information, visit www.equinoxis.com.